What are the responsibilities and job description for the Senior On-Site Support Engineer position at Alstom?
Req ID:498860
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time onsite Lead On-Site Support Engineer in Boston, MA (Southampton Yard), US we’re looking for?
Your future role
Take on a new challenge and apply your seasoned engineering and leadership expertise in a new cutting-edge field. You’ll work alongside dedicated, innovative, and collaborative teammates. You'll lead the charge in ensuring the reliability and efficiency of our rail services. Day-to-day, you’ll work closely with teams across the business (Engineering, Industrial, Safety Assurance), overseeing the maintenance execution and suggesting optimizations, and much more.
We’ll look to you for:
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time onsite Lead On-Site Support Engineer in Boston, MA (Southampton Yard), US we’re looking for?
Your future role
Take on a new challenge and apply your seasoned engineering and leadership expertise in a new cutting-edge field. You’ll work alongside dedicated, innovative, and collaborative teammates. You'll lead the charge in ensuring the reliability and efficiency of our rail services. Day-to-day, you’ll work closely with teams across the business (Engineering, Industrial, Safety Assurance), overseeing the maintenance execution and suggesting optimizations, and much more.
We’ll look to you for:
- Executing maintenance tasks, both corrective and planned, and reporting technical anomalies,
- Coordinating on-site troubleshooting and maintenance activities to support trainset availability,
- Serving as the liaison with Sub-system Engineers and ensuring effective communication,
- Overseeing site maintenance and Process Improvement (PI) activities, managing maintenance improvements,
- Training team members on troubleshooting, maintenance, and business processes,
- Reporting any safety hazards to the Safety Assurance Manager and addressing technical issues for resolution,
- Optimizing testability of equipment both on-train and off-train, in collaboration with internal and external teams,
- Acting as the technical reference for maintenance execution, troubleshooting, and documentation.
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
- Experience or understanding of on-board equipment design, validation, troubleshooting, and maintenance,
- Knowledge of rolling stock warranty and reliability growth in the rail industry or a similar sector (aviation, etc.),
- Familiarity with team leadership and people management practices,
- Ability to train and support team members in technical and safety procedures,
- Leadership skills to coordinate and manage on-site maintenance and troubleshooting teams,
- Strong communication and reporting skills,
- Degree in Engineering or a related technical field (proffered),
- Resilience and adaptability in a fast-paced and changing environment.
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:
- Work with cutting-edge on-board equipment in the rail industry, ensuring high-quality design, validation, troubleshooting, and maintenance,
- Progress towards becoming an authoritative figure in rolling stock warranty and reliability growth,
- Contribute to innovative projects,
- Steer your career in whatever direction you choose across functions and countries,
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
Salary : $95,000 - $125,000