Operations and Maintenance Trainer

Operations and Maintenance Trainer in Jamaica, NY

More Than a Job: A Mission

Your Role, Your Impact

• Develop and implement scalable training programs for operations and maintenance teams using Alstom’s Learning Management System.
• Collaborate with engineering, safety, and operations departments to align training content with evolving technical standards and procedures.
• Ensure reliability of training outcomes through continuous assessment, feedback loops, and performance tracking.
• Drive innovation in learning delivery using simulation tools, digital platforms, and blended learning techniques.
• Foster knowledge sharing across teams to build a culture of continuous improvement and technical excellence.
• Create, maintain, and support the administration of training databases, Learning Management Systems (LMS), qualification matrices, and employee training records.
• Track training completion, competency status, certifications, recertifications, and training compliance requirements.
• Monitor training effectiveness through established metrics and performance indicators.
• Ensure all training materials, equipment, tools, and reference guides are current, available, and properly controlled.
• Prepare reports, dashboards, and recommendations related to workforce competency, training effectiveness, and employee development.
• Support internal, customer, and regulatory audits by providing training records and documentation as required.
• Coordinate training schedules, resources, facilities, and logistical requirements.
• Collaborate with department managers, supervisors, and stakeholders to identify training needs and develop comprehensive training plans.
• Conduct periodic training needs assessments to identify competency gaps, operational risks, and workforce development opportunities.
• Design, develop, update, and maintain training materials, including presentations, manuals, procedures, job aids, assessments, and online learning resources.
• Deliver technical, operational, safety, and compliance training programs for new hires, existing employees, and contractors.

What You Bring

• Bachelor's degree in Training, Education, Engineering, Technical Studies, Business Administration, or a related field; or
• Equivalent combination of education, technical training, and relevant experience.
• Ability to translate complex technical data into clear, actionable learning content.
• Experience facilitating workshops and hands-on training in operational environments.
• Proven experience developing, coordinating, and delivering technical training programs within maintenance, operations, manufacturing, transportation, rail transit, airport systems, or industrial environments.
• Experience evaluating employee competencies and supporting workforce development initiatives.
• Familiarity with operational and maintenance processes, equipment, technical documentation, and safety requirements.
• Experience using Learning Management Systems (LMS), training databases, and Microsoft Office applications.
• Experience maintaining qualification, certification, and compliance documentation preferred.
• Ability to work independently while effectively collaborating with cross-functional teams, contractors, customers, and stakeholders.
• Knowledge of safety management systems and regulatory compliance frameworks in rail operations.

How Success Is Measured

• On-time delivery of training programs aligned with operational readiness goals.
• Effective collaboration with cross-functional teams to enhance workforce capability.
• Reduction in maintenance errors and improved operational efficiency through targeted training.

Alstom, A Great Place to Grow

• Access to advanced digital learning tools and global knowledge networks.
• Opportunities to make a tangible impact on sustainable mobility from a local base.
• Career growth supported by continuous learning and professional development programs.
• Salary Range: 73K-90K

Nearest Major Market: Queens
Nearest Secondary Market: New York City
Job Segment: Operations Manager, Operations