What are the responsibilities and job description for the Front Desk Agent position at Alphabe Insight Inc?
Company Description
About Us:
At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail.
Job Description
Job Description:
Sharpcontra is currently seeking a reliable and service-oriented Front Desk Agent to join our team in Detroit, MI. As the first point of contact for our visitors and clients, you will play a key role in creating a welcoming and professional environment. This position is ideal for individuals who possess strong communication skills and enjoy working in a fast-paced setting.
Responsibilities:
Greet and assist visitors, clients, and vendors in a courteous and professional manner
Answer phone calls and direct them appropriately
Manage check-in and check-out procedures
Maintain an organized and tidy front desk area
Handle incoming mail and deliveries
Schedule appointments and maintain calendars for staff as needed
Ensure security protocols are followed at all times
Support administrative staff with basic office tasks
Qualifications
Qualifications:
High school diploma or equivalent required
Previous experience in a front desk, administrative, or customer service role preferred
Strong verbal and written communication skills
Professional appearance and demeanor
Excellent organizational and multitasking abilities
Proficient with Microsoft Office Suite and office equipment (printer, phone systems, etc.)
Ability to remain calm and effective under pressure
Additional Information
Benefits:
Competitive salary ($32,000 - $38,000 annually)
Opportunities for career growth and professional development
Supportive and team-oriented work environment
Paid time off and holidays
Health, dental, and vision insurance options
Consistent Monday to Friday schedule
Salary : $32,000 - $38,000