What are the responsibilities and job description for the Customer Support Assistant position at Alphabe Insight Inc?
Company Description
At Talent Bridge Solutions, we connect forward-thinking companies with exceptional talent. Our mission is to build strong professional bridges by fostering innovation, strategic growth, and long-term career development. We are committed to creating an environment where ideas are valued, collaboration thrives, and professionals can grow alongside a dynamic organization.
Job Description
Talent Bridge Solutions is seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Nashville, TN. This role is ideal for individuals who are passionate about delivering outstanding customer experiences and supporting daily operations through clear communication and problem-solving. The Customer Support Assistant will serve as a key point of contact, ensuring clients receive timely, accurate, and professional assistance.
Responsibilities
Respond to customer inquiries via phone, email, and internal systems in a professional and courteous manner
Provide accurate information regarding products, services, and processes
Assist in resolving customer concerns and escalating issues when necessary
Maintain detailed and organized records of customer interactions
Collaborate with internal departments to ensure seamless service delivery
Support administrative and operational tasks related to customer service
Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Ability to handle multiple tasks while maintaining attention to detail
Customer-focused mindset with a problem-solving approach
Comfortable working with digital tools and internal systems
Professional attitude and willingness to learn
Additional Information
Competitive salary ranging from $47,000 to $51,000 per year
Growth opportunities within a stable and expanding organization
Skill development and ongoing training
Supportive and professional work environment
Comprehensive benefits package
Salary : $47,000 - $51,000