What are the responsibilities and job description for the Client Service Associate position at Alphabe Insight Inc?
Company Description
Dinamic As Group is a forward-thinking organization dedicated to building strong, authentic connections between brands and their audiences. We value professionalism, creativity, and strategic communication, and we take pride in fostering a collaborative environment where ideas are encouraged and growth is supported. Our team is driven by innovation, integrity, and a shared commitment to excellence.
Job Description
We are seeking a dedicated and motivated Client Service Associate to join our San Antonio team. This role is ideal for individuals who are passionate about providing outstanding client support and contributing to a high-performing service environment. The Client Service Associate will serve as a key point of contact for clients, ensuring a positive and seamless experience while supporting internal operations.
Responsibilities
Act as a primary point of contact for clients, addressing inquiries and providing accurate information
Maintain professional and timely communication with clients via phone, email, and in-person interactions
Support day-to-day client service operations and ensure service standards are consistently met
Assist with documentation, data entry, and internal reporting as needed
Collaborate with team members to resolve client concerns efficiently
Uphold company policies, procedures, and service expectations
Qualifications
Strong communication and interpersonal skills
Professional demeanor with a client-focused mindset
Ability to multitask and manage priorities in a fast-paced environment
Strong attention to detail and organizational skills
Basic computer proficiency and ability to learn internal systems quickly
Additional Information
Competitive salary ($49,000 – $54,000 annually)
Opportunities for professional growth and internal advancement
Supportive and collaborative work environment
Ongoing skill development and training
Stable full-time position with long-term potential
Salary : $49,000 - $54,000