What are the responsibilities and job description for the Veterinary Client Service Representative position at Alpha Veterinary Clinic?
Client Service Representative (CSR) – Full-Time or Part-Time
Alpha Veterinary Clinic – Beavercreek, OH
Alpha Veterinary Clinic is seeking a Client Service Representative (CSR) to join our front desk team. This position may be full-time or part-time, depending on the candidate. Our CSRs play a vital role in creating a welcoming, efficient, and compassionate experience for our clients and patients.
Position Responsibilities:
- Greet clients and pets in a friendly, professional manner
- Check patients in and out for appointments
- Answer incoming phone calls and schedule appointments
- Process payments and manage client accounts
- Communicate clearly and effectively between clients and the veterinary team
- Assist with general front-desk and administrative duties
Qualifications:
- Strong communication and customer service skills
- Friendly, professional, and compassionate demeanor
- Ability to multitask in a fast-paced environment
- Works well independently and as part of a team
- Comfortable handling sensitive client situations with empathy and professionalism
Experience:
- Previous veterinary, medical, or customer service experience preferred but not required
- Willing to train the right candidate
Schedule:
- Full-time: 4-day work week with rotating Saturdays
- Part-time: Schedule based on availability and clinic needs
Pay:
- $17–$25 per hour, based on experience
Why Work at Alpha Veterinary Clinic:
- Supportive, team-focused work environment
- Opportunity for growth and learning in veterinary medicine
- Meaningful work helping pets and their families
- Locally owned practice focused on high-quality care and strong client relationships
- We pride ourself on clinic culture and keeping things fun!!
Pay: $17.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $17 - $25