What are the responsibilities and job description for the Client Service Associate position at Evergreen Veterinary Hospital?
We are hiring for a full time and a part time position.
The Client Services Associate (CSA) provides the first impression of the practice, on the phone or in person. The CSA’s main responsibility is to be professional, accurate and cheerful, to maintain a well-planned and orderly flow of clients and patients. CSAs are responsible for greeting clients; placing clients and patients in exam rooms; weighing patients; differentiating routine cases from emergency cases; scheduling appointments; entering client, patient, and financial data; generating invoices and explaining them to clients; processing payments; managing retrieval and storage of medical records; and assisting with client education.
CSAs must be friendly, professional, and courteous. They must possess strong organizational skills, excellent telephone and in-person communication skills, and the ability to handle several tasks at once with many interruptions while remaining calm under pressure. CSAs must have compassion for patients and clients and understand the stress they endure. CSAs actively support the value of all hospital services and endeavor to improve their knowledge to better serve client needs.
All position applicants must have a high school diploma or equivalent. Typing skills and some computer knowledge are required. A background in customer service is required. A background in customer service in a veterinary setting is a plus!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Dayton, OH 45459 (Required)
Ability to Relocate:
- Dayton, OH 45459: Relocate before starting work (Required)
Work Location: In person
Salary : $15