Area Manager-Trucking Operations

Description

Position Summary 

The Area Manager - Trucking Operations is responsible for overseeing daily transportation operations across a designated region. This role manages drivers, dispatch coordination, fleet performance, safety compliance, and customer service to ensure efficient and profitable trucking operations. The Area Manager serves as the primary leader for drivers and terminal operations within the assigned area. 

ESSENTIAL DUTIES:

Determines daily route structure for each driver to maximize revenue for each piece of equipment

Serves as the main troubleshooter when operational driver problems occur

Contacts customers on a timely basis to update them of shipment status and other related issues

Continually monitors hauled products for quality control

Focuses on business development, which includes broadening the customer base through cold calls and customer or employee referrals

Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.

Responsible for employee retention within department

Provides day to day supervision of employees in respective area of responsibility

Maintain equipment maintenance schedules and develop relations with maintenance and tank shops

Manage safety functions directed by safety manager for area: performs IPOs (Incident Preventation Observation) and DORs (Driver Observation Report), gathers incident statements for incidents and injuries

Staffs, screens, interviews and hires drivers for market: fills out new hire form 

Daily Manages and reconcile ELD conflicts

Corrects time punches 

Review and submit time sheets 

Updates and Maintains journey plans for assigned region

Provides PPE (personal protective equipment) and orders uniforms for employees

Ensures new driver training is properly conducted and documented

Documents all personnel issues, concerns, etc. in Paylocity

Completes I9 form for new hires within 3 days of hire

Fills out exit form upon termination
 

Requirements

OTHER DUTIES:

Must be  willing to cover days off, vacation, and sick time for drivers' as required or assigned.

Will work  closely with our dispatch team.

 Enforce company safety policies and DOT/FMCSA regulations. 

MINIMUM JOB QUALIFICATIONS:

Excellent understanding of logistics

Excellent understanding of the commercial driving industry

Excellent understanding of both federal and state DOT law

Ability  to lead employees and manage their day to day performance

Ability to work closely with customers and provide excellent customer service

Excellent communication skills, both written and verbal

Good  understanding of Microsoft Office Suite programs

Ability to use different computer systems to complete job duties

Ability to properly prioritize multiple needs or demands and determine what should be escalated

Ability  to handle stressful situations while maintaining professionalism

Excellent attention to detail

Ability to multi-task

Accessible by cell phone 24 hours a day, 7 days a week and able to respond to dispatch needs within reasonable time

Education and/or formal training

High school diploma or equivalent

Must have an active Commercial Driving License with Haz-Mat, Doubles / Triples  and Tanker Endorsements.

Must be carded with refineries. 

Experience:

3-5 years of experience in trucking, transportation, or logistics management 

3 minimum experience someone must have in order to be considered and successful in this role

Compensation & Benefits

Competitive salary 

Performance bonuses 

Health, dental, and vision insurance 

Paid time off and holidays 

401(k) with company match