What are the responsibilities and job description for the Office Administrator position at Alpha Roofing & Siding Inc?
Responsibilities
- Answer incoming calls and assist customers professionally
- Schedule appointments for sales representatives
- Confirm appointments and send reminders
- Coordinate with crews, project managers, and office staff
- Manage customer information within CRM systems
- Organize digital files, contracts, and company documents
- Assist with invoicing, collections, and payments
- Track canceled, rescheduled, and completed appointments
- Respond to emails, texts, and online leads quickly
- Support management with daily office tasks
- Help maintain organized spreadsheets and reports
- Assist with vendor communication and office supplies
Qualifications
- Previous office/admin experience preferred
- Strong communication and customer service skills
- Organized and detail-oriented
- Ability to multitask in a fast-paced environment
- Comfortable using computers, email, spreadsheets, and CRM systems
- Reliable transportation
- Positive attitude and team mindset
- Construction or home improvement experience is a plus, but not required
What We Offer
- Competitive pay
- Opportunity for growth within the company
- Supportive team environment
- Stable, year-round work
- Training provided
- Performance-based bonuses available
Benefits
- Available after 90 days
Relocation for the right candidate
Alpha Roofing & Siding Inc. is a veteran-owned and operated exterior renovation company proudly serving Delaware and Maryland. We specialize in roofing, siding, gutters, windows, doors, decks and solar solutions, providing homeowners and businesses with trusted, long-lasting results.
Our mission is simple: deliver top-quality craftsmanship, unmatched customer service, and create a company culture where our team members can thrive. From residential repairs to large-scale commercial projects, we offer employees the chance to grow their skills and careers in a supportive environment with endless opportunities for advancement.
At Alpha Roofing & Siding, we don’t just improve homes — we invest in our people. We build careers.
Our company value's discipline, integrity, and teamwork. We provide our sales representatives with the tools they need to succeed and ongoing training.
Our team enjoys limitless growth opportunities. We also reward hard work with competitive commissions, team bonuses, and a supportive environment where your success is celebrated.
Our mission is simple: deliver top-quality craftsmanship, unmatched customer service, and create a company culture where our team members can thrive. From residential repairs to large-scale commercial projects, we offer employees the chance to grow their skills and careers in a supportive environment with endless opportunities for advancement.
At Alpha Roofing & Siding, we don’t just improve homes — we invest in our people. We build careers.
Our company value's discipline, integrity, and teamwork. We provide our sales representatives with the tools they need to succeed and ongoing training.
Our team enjoys limitless growth opportunities. We also reward hard work with competitive commissions, team bonuses, and a supportive environment where your success is celebrated.
Salary : $36,000 - $50,000