Sales and Customer Service Associate

At Alphalete Marketing, we specialize in connecting people with the products and services that make life easier, faster, and more connected. As a growing sales agency in the telecommunications space, we blend personalized customer support with sales-driven strategies to help our clients expand their market presence and deliver meaningful solutions to their customers.

Whether you're just beginning your career or looking to sharpen your skills, this entry-level position is the perfect launchpad for growth in both customer service and sales.

What You’ll Do

Responsibilities

As a Sales and Customer Service Associate, you’ll be the face of our brand and the voice of our clients. You'll support sales initiatives, resolve customer issues, and create a positive customer experience that builds long-term loyalty. Key responsibilities include:

• Engaging directly with customers to promote products, services, and special offers at local pop-up events
• Answering questions and addressing concerns with clarity, professionalism, and accuracy
• Guiding customers toward solutions that match their needs and preferences, ultimately, closing the sale
• Managing customer accounts and assisting with billing, upgrades, and service inquiries
• Supporting sales campaigns through in-person outreach and customer follow-ups
• Collaborating with team members to reach daily and weekly sales goals
• Staying informed on client products, promotions, and service updates
  
  

What We’re Looking For

Role

This is an ideal role for someone who enjoys working with people and thrives in a performance-based environment. You’re a great fit if you have:

• Excellent communication and interpersonal skills
• A passion for helping others and finding win-win solutions
• Drive and enthusiasm for meeting and exceeding sales goals
• The ability to multitask and stay organized in a dynamic environment
• A team-first attitude and a desire to learn and grow professionally
  
  

At Alphalete Marketing, your success is our priority. We offer:

• Comprehensive, hands-on training in sales and customer service
• Performance-based bonuses and weekly pay
• Growth opportunities into leadership and account management roles
• A supportive team culture where your contributions are recognized
• Real-world experience representing top-tier clients in a fast-moving industry
  
  

This is a performance-based role with unlimited earning potential—your income is driven by your results, with commission-only pay cited based on average compensation in the role.

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