Alpha UK Relationship Manager, England South

Role

Role purposeAlpha exists to equip and serve the Church in it’s mission to help people to discover and develop a relationship with Jesus. This role will work as a member of the wider church facing team within Alpha UK. This role will primarily be focussed on building relationships and working closely with churches in a designated region, offering support, encouragement and training. This role will work towards the acquisition, retention, and reactivation of churches in a designated region.Key deliverablesListed below are the key elements that the role holder will be accountable for delivering:

• Contributes fully to the day to day operation of the team or area, always seeking to be flexible and with an attitude of service
• Able to deliver routine tasks and resolve straightforward issues
• Key contact for any Alpha activity in region
• Work closely with other RMs and SRMs in designated region to ensure regional goals are well measured and achieved
• Proactive in connecting with churches and Alpha leaders who are running Alpha in designated region, offering contact, support and training
• Tasked to ensure a high level of retention in churches running Alpha in region
• Proactive in engaging with new networks and churches, with the vision to see a significant increase in numbers of churches running courses in region (acquisition)
• Following up with churches who have historically run Alpha but are no longer. Working with churches and individuals to ensure an increase in the re-activation of churches in region
• Active in promoting, facilitating & delivering local training events   
• Be present at local regional events promoting the work of Alpha  
• Represent Alpha at regional conferences and speaking engagements  
• Updating shared online platforms and ensuring clear data input & tracking for region (Salesforce, data cleanses, surveys)
• Collate guest stories and Church transformation stories from region
• Responsible for administrative tasks in region where needed e.g. Salesforce clean-up, call rounds, survey collection etcCore behavioural competencies
• Works well with all fellow team members and seeks opportunities to support and serve them.
• Seeks to adopt a positive attitude to change, even when it is not fully understood.
• Always seeks to demonstrate high levels of commitment and flexibility.
• Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work.
• Shows awareness and respect for different viewpoints. Keeps going, even when it is hard, but seeks appropriate help when necessary.Essential skills, experience & knowledgeThe following skills and experience form the minimum requirements for the role:
• Excellent knowledge of Alpha
• Familiarity with HTB Network
• Experience in running an Alpha Course
• Familiar with CRM systems - data input, GDPR best practice, pulling reports
• Excellent communication skills: face to face, by telephone and in writing
• The ability to work with a wide range of people including young leaders, church leaders and, on occasion, senior leaders of denominations or Christian organisations
• Confident at public speaking and presenting
• Experience in training
• Competent ITC skills: email, database, Microsoft Office applications
• The ability to work on their own initiative and as part of team projects
• Flexibility to attend evening and weekend events or church services if required
• Ability to travel to meetings across region
• Practical networking experienceDesirable skills, experience & knowledgeThe following skills and experience would be greatly beneficial:
• Attendance at HTB Network church / Key Alpha church
• Familiarity with Alpha in other contexts e.g. Youth, Prisons, TMC
• Understanding of the breadth of the UK Christian church e.g. different denominations, current trends etc
• Theological or ministry training
• Experience in public speaking such as preaching, training, seminars
• Experience working towards targets
• Full UK driving license with access to car