What are the responsibilities and job description for the Operations and Membership Sales position at Alpha Fit Club?
Operations and Membership Sales
About Alpha Fit Club & Operations and Membership Sales
Alpha Fit Club is a high-energy group fitness studio committed to delivering an unmatched fitness experience. Our team is driven, passionate, and dedicated to building a strong community. As an Operations and Membership team member, you’ll be the first face our members see, setting the tone for their entire experience. You are responsible for providing exceptional service, maintaining smooth day-to-day operations, and ensuring the studio runs efficiently. Your ability to multitask, sell memberships and retail, problem-solve, and bring positive energy will contribute to the overall success of the gym.
Key Responsibilities
● Member Experience & Customer Service
○ Greet members with a warm, welcoming attitude
○ Assist with check-ins and class bookings
○ Provide information on membership options, promotions, and policies ○ Address member inquiries, concerns, and feedback professionally
● Sales
○ Actively promote and sell memberships and class packages
○ Educate members on promotions, add-ons, and benefits to enhance their experience
● Operational Support
○ Maintain a clean, organized front desk and lobby area
○ Support trainers and coaches with class transitions and studio upkeep ○ Troubleshoot minor tech issues with check-in systems and class software
Qualifications & Skills
● Strong interpersonal and communication skills
● Sales-driven with the ability to upsell and close deals
● Ability to multitask in a fast-paced environment
● Comfortable with technology and gym management software
● Passion for fitness and a team-oriented mindset
Schedule & Availability
● Part-time positions available
● Must be available for early mornings, evenings, and weekends as needed.
Why Join Alpha Fit Club?
● Be part of a growing fitness community
● Competitive pay and membership perks
● A dynamic, supportive team environment