What are the responsibilities and job description for the Shop Manager position at Alpha Auto Haus?
Alpha Auto Haus is Southern California's prime destination for luxury automotive protection and restyling. Specializing in Paint Protection Film (PPF), Colored PPF, Vinyl Wraps, Ceramic Window Tint, Ceramic Coatings, and Custom Wheels & Tires, the company is renowned for delivering top-notch vehicle transformations. Driven by a commitment to exceptional quality and customer focus, Alpha Auto Haus elevates vehicle aesthetics while providing superior protection. Each client enjoys a bespoke experience designed to meet their unique needs and preferences.
This is a full-time on-site role for a Shop Manager located in Calabasas, CA. The Shop Manager will oversee daily business operations, including managing staff, coordinating schedules, and ensuring quality control. Responsibilities also include managing inventory, maintaining customer satisfaction, and fostering a positive and professional work environment. The Shop Manager will play a key role in driving operational efficiency and enhancing the overall customer experience.
- Strong Communication and Customer Service skills to interact effectively with clients, staff, and vendors.
- Proven experience in Operations Management and Store Management to maintain seamless daily operations and meet business objectives.
- Ability to enhance Customer Experience by ensuring excellent service standards and customer satisfaction.
- Strong organizational skills, attention to detail, and problem-solving abilities.
- Leadership skills to motivate and supervise a team effectively.
- Previous experience in the automotive or luxury goods industry is a plus.
- Bachelor's degree in Business Administration, Management, or related field preferred, but equivalent experience will be considered.