What are the responsibilities and job description for the Volunteer Engagement Manager position at Alpert Jewish Family Service?
Description
We are seeking a passionate and dedicated individual to join our team as a Volunteer Engagement Manager at Alpert Jewish Family Service in West Palm Beach. This role is pivotal in building, managing, and growing our hands-on volunteer program, which directly supports our clients, programs, and events.
The Volunteer Engagement Manager will have a visible, on-site presence and will work closely with our staff, volunteers, and community partners. This position requires someone who is relationship-driven and operationally integrated, making consistent in-person leadership essential.
Key Responsibilities:
- Recruit, train, schedule, and steward individual and group volunteers.
- Maintain a strong on-site presence to support volunteers during programs and events.
- Partner closely with program staff to align volunteer support with service delivery needs.
- Lead volunteer orientations, trainings, recognition activities, and engagement events.
- Serve as the primary point of contact for volunteers, ensuring timely communication and follow-up.
- Track volunteer participation, hours, and impact using internal systems.
- Support agency-wide events and initiatives, including occasional evenings and weekends.
- Represent Alpert JFS professionally to volunteers and community partners.
Work Location and Schedule:
This is primarily an on-site position based at Alpert Jewish Family Service in West Palm Beach. The Volunteer Engagement Manager is expected to be present on-site most days to support volunteers, collaborate with staff, and participate in agency programs and events. This role is not designed as a hybrid or remote position. Limited flexibility may be considered over time once the role is fully established and performance expectations are consistently met.
Requirements
- Experience managing volunteers in a nonprofit or mission-driven organization.
- Strong interpersonal and relationship-building skills.
- Comfort working in a fast-paced, hands-on environment.
- Ability to work some evenings and occasional weekends.
- Commitment to Alpert JFS mission and values
We offer a competitive salary, medical, paid vacation and sick time, paid holidays, Public Service Loan Forgiveness, 403b Retirement, EAP
Alpert JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Drug Free Workplace