What are the responsibilities and job description for the Customer Service & Admin Specialist position at Aloha Termite & Pest Control?
Customer Service & Admin Specialist
HIRING IMMEDIATELY
Kapolei, Oahu | Full-Time | Starting at $19/hr. | Monday–Friday, 8 AM–5 PM
Bring the Aloha Spirit to Work Every Day!
Are you a people-first, detail-driven pro who thrives in a fast-paced office? Want to work with a company that values your skills, offers real stability, and treats you like family?
Aloha Termite & Pest Control, Hawaii’s #1 pest control company, is growing our Kapolei team — and we’re looking for YOU.
What You’ll Do:
- Be the first point of contact for customers — answer calls, texts, and emails with Aloha
- Schedule services & coordinate with our field technicians
- Keep customer records accurate using Field Routes software (don’t worry—we train!)
- Help with billing, account updates, and follow-up calls
- Support the sales team with lead dispatching and service setup
What You Need:
- Valid Hawaii Driver’s License clean driving record
- Able to pass drug test & background check
- Reliable and eager to learn
- Great attitude & strong work ethic
Why You'll Love Working Here:
$19 /hr (based on experience)
100% Company-Paid Medical, Dental & Vision
401(k) Company Match
Paid Time Off, Holidays, & Company-Paid Life Insurance
Tight-knit, positive team — we support each other like ‘ohana
Real growth potential with paid training & career advancement
What We’re Looking For:
- Strong phone presence and professional communication skills
- Comfortable using office software and learning new systems
- Detail-oriented multitasker who can stay cool under pressure
- Friendly, reliable, and team-focused
- Bonus: Experience with Field Routes, dispatching, or call center work
Schedule:
- Monday to Friday, 8:00 AM to 5:00 PM
- Onsite in Kapolei — local applicants preferred
Apply Now and Grow With Us!
servicewithaloha.com/careers
Follow us: @alohatermiteandpestcontrol
Aloha Termite & Pest Control is an Equal Opportunity Employer and a 100% Drug-Free Workplace.
Join a company that’s been trusted across Hawaii for 25 years — and help us serve our community with heart, hustle, and Aloha.