What are the responsibilities and job description for the Customer Care Specialist position at ALOHA TERMITE & PEST CONTROL?
Customer Service & Admin Professional | Kapolei
Build a Career with Hawaii’s Industry Leader
It is time to move beyond just a "job" and step into a stable, long-term career with room to grow. Aloha Termite & Pest Control is seeking a reliable, people-first professional to join our busy Kapolei headquarters. We provide a supportive, fast-paced environment where your attention to detail, positive energy, and commitment to the Aloha Spirit make a tangible difference every single day.
We provide comprehensive, hands-on training for the right candidate.
Your Role & Impact
We take care of our team like family because administrative and customer support professionals are the absolute backbone of our daily success.
We hire for character, positive attitude, and reliability:
Join a local, family-oriented company trusted across the Hawaiian islands for over 25 years. Serve your community with heart, hustle, and genuine Aloha.
Aloha Termite & Pest Control is an Equal Opportunity Employer and a 100% Drug-Free Workplace.
Build a Career with Hawaii’s Industry Leader
It is time to move beyond just a "job" and step into a stable, long-term career with room to grow. Aloha Termite & Pest Control is seeking a reliable, people-first professional to join our busy Kapolei headquarters. We provide a supportive, fast-paced environment where your attention to detail, positive energy, and commitment to the Aloha Spirit make a tangible difference every single day.
We provide comprehensive, hands-on training for the right candidate.
Your Role & Impact
- Customer Relations: Serve as the welcoming primary point of contact for our clients via phone, text, and email.
- Logistics & Dispatching: Coordinate service appointments, route calls, and efficiently manage field technician schedules.
- Data Integrity: Maintain precise customer records, process account updates, and keep our databases organized.
- Team Coordination: Closely support our sales and field teams with billing, lead management, and vital administrative tasks.
We take care of our team like family because administrative and customer support professionals are the absolute backbone of our daily success.
- Competitive Pay: Starting at $19.00 per hour, with transparent pathways for growth and advancement.
- Full Health Coverage: Comprehensive Medical, Dental, and Vision insurance plans.
- Retirement Security: 401(k) retirement plan featuring a generous company match.
- Consistent Schedule: Enjoy a stable Monday through Friday, 8:00 AM to 5:00 PM schedule, giving you your weekends back.
- Time Off & Peace of Mind: Generous Paid Time Off (PTO), observed holidays, company-paid life insurance, and ongoing paid training.
We hire for character, positive attitude, and reliability:
- Professionalism: Strong, clear communication skills paired with a proactive, solution-oriented attitude.
- Reliability: A rock-solid work ethic and a firm commitment to being a dependable team player.
- Technical Aptitude: Comfortable navigating computers and picking up new software quickly (any prior dispatching or customer service background is a definite bonus).
- The Essentials: A valid Hawaii Driver’s License with a clean record, and the ability to pass a comprehensive background check and pre-employment drug screen.
Join a local, family-oriented company trusted across the Hawaiian islands for over 25 years. Serve your community with heart, hustle, and genuine Aloha.
Aloha Termite & Pest Control is an Equal Opportunity Employer and a 100% Drug-Free Workplace.
Salary : $19