What are the responsibilities and job description for the Technician position at ALM Automotive Group?
Company Description ALM Automotive Group operates 15 dealerships serving the greater metro Atlanta and South Carolina areas, offering new, luxury, and pre-owned vehicles at highly competitive prices. The group emphasizes customer-focused service, with friendly and knowledgeable staff committed to helping drivers find the right vehicle without high-pressure sales tactics. With an inventory of more than 3,000 vehicles from a wide range of major manufacturers, ALM provides extensive options to fit different needs and budgets. The company’s streamlined approach and direct relationships with manufacturers’ leasing departments help reduce overhead and keep prices affordable. Multiple convenient locations and strong customer reviews highlight ALM’s commitment to delivering a positive, hassle-free car buying experience.
Role Description This is a full-time, on-site Technician role based at our Macon, GA location. The Technician will perform routine maintenance, inspections, and repairs on a wide variety of vehicles to ensure safety, reliability, and performance. Daily responsibilities include diagnosing mechanical and electrical issues, using appropriate tools and diagnostic equipment, ordering and installing parts, and completing repair orders accurately. The role also involves following manufacturer and dealership service standards, maintaining a clean and safe work area, and collaborating with service advisors and other team members to deliver timely, high-quality service. Technicians are expected to uphold ALM’s customer service values by communicating clearly with colleagues and contributing to an efficient, respectful, and solution-focused workplace.
Qualifications
- Strong automotive technical skills, including vehicle diagnostics, mechanical repairs, and routine maintenance on multiple makes and models.
- Proficiency with service tools, diagnostic equipment, and repair documentation systems used in modern automotive service environments.
- Knowledge of manufacturer service guidelines, safety procedures, and quality standards for professional auto repair work.
- Effective communication and teamwork skills, with the ability to work collaboratively with service advisors, technicians, and other staff.
- Attention to detail, time management, and organizational skills to handle multiple work orders and meet service deadlines.
- Completion of an automotive technology program, manufacturer training, or equivalent hands-on experience in a dealership or repair shop.
- Relevant certifications (such as ASE) or willingness to pursue certification as required by the role.
- Valid driver’s license with a clean driving record and the ability to safely operate and test drive customer and dealership vehicles.