What are the responsibilities and job description for the Business Solutions Specialist position at Ally Logistics?
Salary: Our Technology team is looking for a Business Solutions Specialist with a focus on our carrier operations department! This position will work closely with our Tech team and other key stakeholders to support the day-to-day operations, configuration, and maintenance of our business technology. This role provides an excellent opportunity to develop your skills in software development, problem-solving, and business analysis while contributing to the success of our organization. Ally sees significant value in technically enabled individuals who can be end-to-end problem solvers for our business solutions.The Ally Logistics team is committed to hustling each day, because#HUSTLEmeans something more here. Our mission as a company is To Move Freight, Better.This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth.Click here to learn more about what its like to work at Ally Logistics.KEY ATTRIBUTES FOR SUCCESS:HUMBLE: Confidence is key, but so is humility. Our#HUSTLE valuessay it all.HUNGRY: A healthy sense of competition is a necessity here. Were seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.SMART: Were looking for individuals who are resourceful and organized problem-solvers, diving head first into problems rather than straying away from them.KEY RESPONSIBILITIES:Assist in the configuration, customization, and maintenance of TMS platformSupport users by troubleshooting and resolving system issuesAssist in documenting system processes and best practicesCollaborate with the Tech team to implement new features and enhancementsParticipate in testing and validation of new agentic software development and updatesProcess improvement & implementationManage timelines, resources, and deliverables for implementation of tech related projects, ensuring they are completed on schedule, within scope.Proactively gather feedback from end-users on current state, identifying potential pain points, bottlenecks, or areas for improvement to propose process improvement within our teams.Coordinate with various teams to facilitate the successful adoption of new processes, driving efficiency and communication across departments.Assisting in the documentation of key processes within our build-outsServe as the product owner for several Operations softwaresBENEFITS & PERKS:Health / Dental / Vision Insurance Plans401K Plan with Employer MatchLife Insurance Plan (100% employer paid)PTO Plan (3 weeks PTO for new employees, grows with tenure)6 paid holidaysPaid Parental LeaveFree professional coaching through Boon HealthBaby-feeding support and on-site Lounge through PumpspottingComprehensive training programCommitment to defend employees who have signed predatory non-competes (Learn more here)Ongoing, in-house professional developmentIn-office gym complete with strength and cardio equipment as well as Peloton bikesOn-site snack machineOn-site golf simulatorQUALIFICATIONS:A successful candidate must possess the following traits/skills:Bachelors degree in Management Information Systems, Business Administration, Computer Science, or a related fieldBasic understanding of programmingStrong analytical and problem-solving skillsAttention to detail and ability to manage multiple tasksExperience with low-code automation toolsAbility to work both independently and as part of a teamAbility to work a minimum of 40 hours a weekExperience managing business priorities and the intersection of the business and its technologyADDITIONAL INFO:This is NOT a remote position.A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!Signing a non-compete agreement isNOTa prerequisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.ACCOLADES & INDUSTRY AFFILIATIONS:One of the Inc. 5000 fastest-growing companies four years runningOne of West Michigans Best and Brightest EmployersMember of Women in TransportationEQUAL OPPORTUNITY STATEMENT:Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.