What are the responsibilities and job description for the Customer Service Professional position at AllTech Services, Inc.?
Client Services Professional
Be the Voice of CARE. Be the Difference.
Location: Sterling, VA
Shifts: 10:30 AM–7:00 PM
Pay: $21–$23/hr commissions
No Scripts. No Excuses. Just CARE.
At AllTech Services, Inc., the Client Services Professional isn’t a receptionist — you’re the heartbeat of our customer experience. You turn emergencies into solutions, chaos into clarity, and first impressions into long-term trust.
You’ll use modern CRM systems, communication platforms, and digital tools to move fast, stay accurate, and deliver a customer experience that actually feels like service — not a call center.
If you’re sharp, steady, and driven to help people, this is where you belong.
What You’ll Do
We hire people who care, who think fast, who stay kind under pressure, and who believe customers deserve a better experience.
If you’re ready to put purpose behind every call — and grow with a company that lives its values — apply today.
Be the Voice of CARE. Be the Difference.
Location: Sterling, VA
Shifts: 10:30 AM–7:00 PM
Pay: $21–$23/hr commissions
No Scripts. No Excuses. Just CARE.
At AllTech Services, Inc., the Client Services Professional isn’t a receptionist — you’re the heartbeat of our customer experience. You turn emergencies into solutions, chaos into clarity, and first impressions into long-term trust.
You’ll use modern CRM systems, communication platforms, and digital tools to move fast, stay accurate, and deliver a customer experience that actually feels like service — not a call center.
If you’re sharp, steady, and driven to help people, this is where you belong.
What You’ll Do
- Answer inbound calls with professionalism, empathy, and urgency
- Use digital customer service platforms to document details and dispatch accurately
- Leverage technology to schedule service, manage workflows, and support field teams
- Ask smart questions to uncover customer needs and match them with the right services
- Educate homeowners about Maintenance Plans — and earn commission when they sign up
- Bring CARE to every interaction:
- Curiosity — dig deeper and find the real issue
- Ambition — own your goals and win as a team
- Responsibility — follow through, every time
- Empathy — listen first, solve second
- Call center or customer service experience (preferred)
- A calm, confident phone presence
- Strong communication skills and digital literacy
- Ability to multitask across multiple software platforms
- Accuracy, reliability, and pride in doing things the right way
- A drive to grow inside a company that invests in its people
- Health & Wellness: Aetna health, dental, and vision (80% employer-paid), wellness benefits, chiropractic care, mental health sessions
- Financial Benefits: Weekly pay, bonuses, 401(k) with a true 4% match, tuition reimbursement
- Time Off: 80 hours PTO 8 paid holidays (including your birthday)
- Workplace Perks: On-site gym, kitchen, team events, food trucks, celebrations
We hire people who care, who think fast, who stay kind under pressure, and who believe customers deserve a better experience.
If you’re ready to put purpose behind every call — and grow with a company that lives its values — apply today.
Salary : $21 - $23
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