What are the responsibilities and job description for the Desktop support position at AllSTEM Connections?
Role Overview
We are seeking a detail-oriented and versatile IT Contractor to assist with a comprehensive systems cleanup and asset inventory project. This role is a unique blend of technical systems administration and hands-on operational support. You will spend your time ensuring our digital environment is secure and organized while collaborating directly with our Finance team to bridge the gap between IT assets and financial tracking.
Key Responsibilities
IT Systems & Security Cleanup
Account Auditing: Review active and inactive user accounts across various platforms to ensure compliance with security policies.
Permissions Review: Audit folder, software, and system-level permissions to ensure "least privilege" access.
Server Support: Assist with basic server administration tasks as needed to support the inventory and cleanup process.
Help Desk Support: Provide ad-hoc technical support to staff during the project duration to ensure smooth daily operations.
Inventory & Asset Management
IT Asset Discovery: Conduct a full physical and digital inventory of hardware (workstations, servers, networking gear, and peripherals).
Cross-Departmental Collaboration: Work closely with the Finance Team to reconcile IT records with financial asset logs.
Physical Tagging: Lead the "stickering" process-applying physical asset tags to equipment and updating the tracking database.
Data Integrity: Ensure all serial numbers, purchase dates, and user assignments are accurately captured and documented.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
Qualifications
Experience: Proven experience in a Help Desk or Desktop Support role.
Technical Skills: Familiarity with Active Directory (for account/permission reviews) and basic Server Administration.
Attention to Detail: High level of accuracy in data entry and record-keeping is a must.
Logistics: Ability to move around an office environment and handle hardware (lifting up to 25 lbs) for tagging and inventory purposes.
Soft Skills: Strong communication skills to effectively update both the IT Manager and the Finance Department on project milestones.
AllSTEM Representative Contact Info
Account Executive:
Priyanka
Branch Phone:
Location:
Ontario, CA
We are seeking a detail-oriented and versatile IT Contractor to assist with a comprehensive systems cleanup and asset inventory project. This role is a unique blend of technical systems administration and hands-on operational support. You will spend your time ensuring our digital environment is secure and organized while collaborating directly with our Finance team to bridge the gap between IT assets and financial tracking.
Key Responsibilities
IT Systems & Security Cleanup
Account Auditing: Review active and inactive user accounts across various platforms to ensure compliance with security policies.
Permissions Review: Audit folder, software, and system-level permissions to ensure "least privilege" access.
Server Support: Assist with basic server administration tasks as needed to support the inventory and cleanup process.
Help Desk Support: Provide ad-hoc technical support to staff during the project duration to ensure smooth daily operations.
Inventory & Asset Management
IT Asset Discovery: Conduct a full physical and digital inventory of hardware (workstations, servers, networking gear, and peripherals).
Cross-Departmental Collaboration: Work closely with the Finance Team to reconcile IT records with financial asset logs.
Physical Tagging: Lead the "stickering" process-applying physical asset tags to equipment and updating the tracking database.
Data Integrity: Ensure all serial numbers, purchase dates, and user assignments are accurately captured and documented.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
Qualifications
Experience: Proven experience in a Help Desk or Desktop Support role.
Technical Skills: Familiarity with Active Directory (for account/permission reviews) and basic Server Administration.
Attention to Detail: High level of accuracy in data entry and record-keeping is a must.
Logistics: Ability to move around an office environment and handle hardware (lifting up to 25 lbs) for tagging and inventory purposes.
Soft Skills: Strong communication skills to effectively update both the IT Manager and the Finance Department on project milestones.
AllSTEM Representative Contact Info
Account Executive:
Priyanka
Branch Phone:
Location:
Ontario, CA