What are the responsibilities and job description for the Insurance Customer Service Representative position at Allstate Insurance?
We are looking for an experienced Allstate Insurance Customer Service Representative to join our award-winning, family-owned agency. We’re not just another agency. Our team is split into Customer Service and Allstate Sales, giving you the support and structure you need to thrive. We’re a fast-paced, high-energy agency known for excellence, growth, and results.
✅ MUST HAVE (non-negotiable):
Active P&C License (Life License is a plus)
Prior Insurance experience preferred
💼 Position Details:
Full-time, in-office or remote
Customer service, policy changes, policy reviews, payments, cross-sell opportunities
Competitive pay incentives
Supportive, team-oriented culture
Preferred Skills:
Strong multitasking & follow-through
Positive, client-first attitude
Organized, coachable, and results-driven
📍 Remote or at one of our locations in Rochester & Clawson, MI
💌 To Apply: Send resume and brief intro to carolyntack@allstate.com
Let’s connect if you meet the above qualifications and are ready to grow with a high-performing insurance team! If you’re ready to make an impact and take your career to the next level, we’d love to hear from you!
www.allstate.com/carolyntackwest
Active MI P&C License
Prior P&C Insurance Experience
Competitive pay bonus opportunity