Digital Applications Specialist

AllSouth Federal Credit Union is currently seeking a Digital Applications Specialist to join the Digital Services Team. The Digital Applications Specialist works closely with technology vendors, internal stakeholders, and operational teams to implement new solutions, troubleshoot issues, enhance the member experience, and protect against fraud and cybersecurity risks.

Primary Responsibilities: Assisting with member-facing side of online banking, mobile banking, and other digital banking solutions. Duties include identifying and communicating potential issues based upon product testing, analytical conclusions, understanding of the business, and member feedback. Will assist with implementing and documenting all testing and problem resolution efforts for digital banking.

Qualifications

• Associate’s or Bachelor’s degree in Business, Finance, Marketing, Information Systems or related field or an equivalent combination of education, training, and experience
• One (1) year of member service experience working with a core database system, preferably in a financial institution (Fiserv, DNA system experience preferred).
• Careful attention to detail
• Strong written and oral communication skills
  
  
  

What does AllSouth offer?

Our team of employees help us provide a great banking experience for our members. In return, AllSouth has a lot to offer employees.

Starting compensation for this position is $26.74 per hour. AllSouth provides the following benefits:

• Medical, dental and vision insurance.
• Medical and Dependent Care Flexible Spending Accounts.
• Paid Time Off - Up to 15 days your first year.
• Paid Holidays – Up to 11 per year.
• Company funded Defined Benefit Pension Plan for retirement.
• 401(k) – in addition to the pension plan, you can save more for your retirement with our 401(k).
• Company paid life insurance.
• Company paid short-term and long-term disability insurance.
• Wellness Program – our wellness program encourages positive employee health as well as the opportunity to earn additional Paid Time Off.
• Employee Assistance Program – Provides employee services in Counseling and Life Management support.
• Employee Volunteer Program – a chance to give back to the communities we serve.
• Employee Discounts – save money on things like TurboTax, Trust & Will Services, and Six Flags Theme Parks.
• Work place culture that promotes a healthy work/life balance.
• And much more.
  
  
  

If you think you would make a great Digital Applications Specialist and would like to join our growing team, we want to hear from you! Please apply below.