What are the responsibilities and job description for the Account Coordinator, North American Insurance Operations Group position at Allied World?
Take the next step in your career with us.
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.
Our people are our most important asset, and we are very proud of the quality of our team members.
Job Summary:
We are seeking a strong candidate with operational skills and insurance knowledge to join our team. The position requires strong analytical, interpersonal, and people leadership skills with an interest in utilization and introduction of new technology solutions. Account Coordinators liaise with our external trading partners and our internal underwriting team to provide exemplary customer service in delivering our product. Join a dynamic team that is leading operational efficiency efforts to provide best in class service. Looking for someone with a passion for continual operational improvement and collaboration with peers.
Job Duties and Responsibilities:
Underwriting Support: Support Underwriters in administration and processing of new business submissions and renewal management. Position is specific to a line of business with cross training opportunities.
Customer Service Excellence: Provide exemplary customer service by processing binders, policy issuance and midterm service request within the established timeframes.
Communication Management: Respond in a timely and professional manner to internal processing requests and external queries received from our brokers.
Proactive Collaboration: Work pro-actively with assigned underwriters and territories in support of our new and renewal client base.
Product Knowledge Development: Gain a deep understanding of Product Set and understand marketplace and Broker dynamics that impact business flow and support requirements.
Professional Development: Participate in Allied World Learning and Development Opportunities online, in person and group training session.
Qualifications:
Bachelor's degree preferred
Prior Insurance Operations experience preferred
Strong, demonstrated negotiation and influencing skills
Strong written & verbal communication skills
Strong organizational skills
Ability to work independently
Position requires knowledge of insurance and experience with internal customers
Proficient computer skills
The salary range for this role is between:
$60,000.00
Our generous benefits package includes: Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance. Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law.
Working at Allied World
Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:
• Instant membership in the Allied World — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources
Global Presence
Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.