Security Officer - Dispatch Monitor

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Monitor in Aurora, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Dispatch professional supporting a dynamic retail and mall location. In this role, you will monitor activity, coordinate communications, document incidents, and help direct timely responses to security-related needs while delivering outstanding customer service. Guided by our agile, reliable, and innovative approach, you will work as part of a caring team that puts people first and acts with integrity every day.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out site-specific procedures, dispatch protocols, and/or appropriate emergency response activities at the location.
• Monitor communication systems, receive calls for assistance, and coordinate the timely dispatch of personnel to reported incidents, service requests, and/or critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting key details and communicating updates to site leadership and/or responding personnel.
• Maintain accurate dispatch logs, incident records, and other required reports related to security-related activities, alarms, and/or operational concerns.
• Support security-related operations by monitoring cameras, alarms, and other site systems, helping to identify unusual activity and communicating concerns for follow-up.

Minimum Requirements:

• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Salary : $24