What are the responsibilities and job description for the Onboarding Coordinator position at Allied Universal?
Company Overview:
Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.
Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.
Allied Universal® is hiring a Onboarding Coordinator. The Onboarding Coordinator is responsible for supporting and coordinating the onboarding process for new employees. The Onboarding Coordinator conducts appropriate pre-onboarding communications; schedules follow-up meetings between new hire and hiring manager; identifies onboarding issues and works to resolve them in a timely manner; and provides input regarding necessary changes to onboarding process. This role also manages KPIs, actions and reports to measure the success of the onboarding process.
RESPONSIBILITIES:
- Act as new hire advocate and concierge to ensure that newly hired employees understand how to obtain needed information and navigate various employee support systems such as eHub, etc.
- Create, manage, and report on predetermined KPI metrics
- Schedule periodic check-in meetings with their hiring manager at predetermined intervals over the course of the first year of employment to ensure effective assimilation and maximum productivity; follow-up as needed to ensure the meetings took place as scheduled and that employee feedback was obtained.
- Conduct pre-onboarding communication with new hire
- Coordinate with various departments such as Human Resources, Training, IT and Operations prior to, and following the new hire’s start date to ensure the new hire is provided with all necessary tools, credit cards, uniforms, IT equipment, transportation, etc., on day one of employment
- Work with Human Resources to ensure that newly hired employees submit all required forms and information on day one of employment
- Provide feedback to Training, Human Resources, and Hiring Manager pre- and post-onboarding to continuously improve the process
- Collect new hire feedback, compile, and analyze the feedback, and present the information to AUTS senior management and Human Resources
QUALIFICATIONS:
- Must possess one or more of the following:
- High school diploma or equivalent with a minimum of three (3) years of administrative or Human Resources-related work experience
- Associate’s degree or higher in business administration, management sciences, or related field
- Minimum of three (3) years of professional or educational experience with Microsoft Office applications
- Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint, and SharePoint)
- Detail-oriented and highly organized
- Excellent oral, written communication, and follow-up skills
- Able to manage multiple tasks while meeting strict deadlines
- Ability to establish and maintain effective working relationships with internal employees
- Strong organizational, planning, problem solving and prioritization skills.
- Self-motivated; ability to work with little to no direct supervision
PREFERRED QUALIFICATIONS:
- WinTeam experience
- Applicant Tracking System (ATS) experience, preferably iCIMS
- Prior Human Resources or Recruiting experience
BENEFITS:
- Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.