Service Associate - Make Ready

JOB SUMMARY

Responsibilities include preparation of vacant apartment homes for move-ins and ensuring that established standards are met and apartments are timely turned. When needed, will assist with pool maintenance and grounds keeping.

REPORTS TO: Community Manager and Lead Maintenance Technician

SUPERVISES: None

ESSENTIAL FUNCTIONS:

1. Prepare vacant apartment homes for move-in.
2. Review the make-ready board and take direction from the Community Manager and/or Maintenance Manager to determine action to be taken on apartment homes.
3. Make all repairs/replacements necessary for unit to be occupied as outlined on the make-ready checklist.
4. Apply touch-up and full-paints as needed to interior and exterior of apartment homes.
5. Clean out all trash from apartment homes before, during and after make-ready activity.
6. Inspect completed apartment homes and schedules any necessary follow-up work before designating the unit as “Ready”.

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

• High school diploma or equivalent preferred.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• Certifications as required by State and Local Jurisdictions.

KNOWLEDGE, SPECIFIC AND ABILITIES.

• Must be skilled in the safe use and maintenance of hand tools, power tools, user moved aids, mechanical equipment and measuring devices.
• May be required to handle plumbing repairs, tile work, appliance repair, carpentry repairs, electrical repairs and all facets of apartment make ready.
• Demonstrated ability to diagnose mechanical, electrical or other malfunctions and make repairs or correct problems.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact with vendors, contractors, Clients and all levels of employees. Therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English in order to read diagrams, meters, instructions, etc.
• Must have basic knowledge of Fair Housing Laws and OSHA Requirements, EEOC.
• Must supply own tools.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
 HVAC/Freon Recovery certification or ability to become certified within the first 6 months of employment.
 Training in household repairs, plumbing and mold detection/resolution preferred.
 Certified Apartment Maintenance Technician (CAMT) preferred.
 Must have certifications/permits required by city or state to perform job responsibilities (i.e. pool operations).

KNOWLEDGE, SKILLS AND ABILITIES
 Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make ready.
 Ability to operate most common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
 Must be able to apply common sense and understanding to carry out instructions and plans.
 Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
 Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.
 Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers and irrigation systems.
 Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
 Must supply own hand tools.