What are the responsibilities and job description for the Service Administrator- Compliance position at Allied Fire Protection?
SERVICE ADMINISTRATOR / COMPLIANCE
Job Description
Job Responsibilities include but are not limited to:
Job Description
Job Responsibilities include but are not limited to:
- Work in Compliance Engine and multiple portals to upload and verify inspections
- Work with various Fire Marshalls for inspection submissions, by phone, email and in- person
- Oversee the compliance for the Houston and other growing offices
- Point of Contact for reporting inspection tags and maintaining records
- Work with the internal Service and Inspection team to gain information to present clear resolutions to any concerns
- Answer phones – back-up on phones and designated days to cover receptionist lunch break
- Backup for other Admin(s), as needed
- High school diploma is required
- Bachelor’s Degree is preferred
- Safety and Compliance experience within the fire protection industry highly preferred
- Customer Service Experience, both internally and externally
- Experienced in Compliance Engine or similiar portal for submissions highly preferred
- Following the process and procedure experience, or revising experience
- Excellent written and verbal communication skills
- Ability to follow verbal and written instructions
- Detail oriented wit h excellent organization skills
- Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
- Ability to maintain accurate and auditable records
- Ability to work in a fast-paced service/construction team environment
- Attention to detail with emphasis on accuracy and quality
- Ability to prioritize work to balance multiple projects and deadlines