Alarm Superintendent (Construction Installation)

• Oversee the Alarm Construction Installation projects, foreman and field team members
• Ensure each job site is working within safety guidelines and performing daily JSA's
• Prepare and set expectations for field team members, traveling to jobsites to perform quality checks

• Coordinate efforts of technicians and administrative staff to ensure timely, efficient execution of all committed projects
• Scheduling of new orders/accounts and accurate back-office close-out procedures 
• Ensure that all repair items noted on inspection reports are followed-up with a quotation 
• Forecast service manpower requirements and materials
• Perform or review any documents for billing process 

• Assist in any financial-related issues as assigned 
• Represent the company at various functions in a professional manner 
• Recruit, develop, train and empower associates to be the best in the business 
• Understand permitting requirements or local authorities 

• Perform all other duties as assigned 

Expectations: 

• Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily 

• Set the Example for Safety First  

• Start each meeting with a Safety Topic 

• Ensure timely and accurate Incident and Accident Reporting 

• Ensure JSAs, Toolbox Talks, Audit Forms, etc. are completed timely and completely 

• Complete Monthly Jobsite Visits/Observations 

• Hold team accountable for all Safety Initiatives 

• Hold yourself and team accountable for Safe Driving of Company Vehicles 

• Communicate effectively and professionally within the department and with internal and external customers  

• Understand and Follow HR and Safety Initiatives and Processes 

• Training 

• Input and Development of Training Requirements 

• Commitment to Training at all levels for all team members 

• Ensure Timesheet Management – job numbers/names, OT and travel pay, completed accurately, approved, and submitted to Payroll on time, etc. 

• Ensure all necessary documentation is provided to properly complete jobs i.e. scope sheet, budget, material list, design/sketch (if applicable), etc. 

• Ensure proper oversight and management of Inventory system 

• Ensure Material Purchasing optimization, PO SOP adherence, pick ticket review and submittals, etc. 

• Maximize Production Efficiency – labor hours; scheduling; right manpower for job, timely finals etc. while maintaining quality standards 

• Support and Ensure Team Adherence to All Company SOPs – Purchase Orders, Change Orders, Accounting Processes, Subcontractors, etc. 

• Awareness of Budget vs. Actual Job Costing Details and participate in meetings with the department for improvement opportunities 

• Ensure Work Tickets are submitted timely and professionally with all required documentation and backup details i.e. reports, pictures, etc. 

• Participate in Weekly Meetings with Team 

• Update status on all jobs – materials, equipment rentals, subcontractors, intercompany jobs, etc. 

• Review Reports 

• Ensure Customer Satisfaction and discuss Customer Satisfaction Survey feedback with team for improvement opportunities 

• Maintain Quality Control i.e. reduce the need for return trips and warranty work 

• Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc. 

Knowledge: 

• Minimum education of High School Diploma or Equivalent 
• Some secondary education is desirable 
• Working knowledge and understanding of materials, tools, equipment, and procedures used in the installation of fire protection systems, processes, and working knowledge of applicable NFPA standards 

Work Experience:  

• Minimum of 5 years of experience in all aspects of fire alarm installation, service, and inspections required, with 10 or more years preferred 

Skills and Competencies: 

• Ability to take direction from upper management  

• Accurately complete and maintain all paperwork 
• Maintain vehicle and tools as per company policy 
• Must have valid state driver's license and good driving record 
• Knowledgeable with NFPA 72 rules and all necessary codes 
• Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc. 

• Demonstrate positive team work and ability to be a team leader and mentor 
• Maintain a clean and safe work environment 
• Comply with all company safety practices and the safety handbook 
• Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction 
• Leadership skills, including ability to communicate, address personnel issues and make fair decisions related to project demands, customer service and employee assignments 

• Exceptional organizational planning, time management, and leadership skills required 
• Ability to perform work in an efficient and organized manner and maintain thorough record keeping skills 
• Ability to professionally communicate with customers and provide excellent customer service 
• Computer skills to operate Outlook Email, Word and Excel