What are the responsibilities and job description for the Customer Service Rep (CSR) / HVAC Dispatcher position at Allied Experts?
Allied Experts in Cherry Hill, NJ is seeking to hire a full-time Customer Service Rep (CSR) / HVAC Dispatcher to join our office team. Are you interested in starting a career with a stable and respected HVAC company? Would you enjoy answering phones and providing great customer service in a fast-paced office environment?
Our Customer Service Rep (CSR) / HVAC Dispatchers earn a competitive wage depending on skills and experience. They also enjoy a comprehensive benefits package, medical plans, company-paid life insurance, additional insurance plans, paid time off (PTO), and paid holidays. If this sounds like the right opportunity for you, apply today!
ABOUT ALLIED EXPERTS
At Allied Experts our goal is to help homeowners achieve greater comfort, indoor air quality, and energy efficiency for a higher quality of life. We provide residential services including heating, cooling, plumbing, weatherization, and insulation. Energy efficiency is our specialty. Our service area includes Cherry Hill and over 130 municipalities across New Jersey. What sets us apart in our industry is our focus on outstanding customer service as well as getting to the root cause of home performance issues by taking a "whole-house" approach and offering the best proposal for the client. Consequently, we were named the nation's #1 ranked Home Performance With Energy Star Contractor in 2016 and have been recognized six times as Century Club Award Winners by the EPA.
We maintain a high employee retention rate, allowing us to consistently provide these quality services. This is due to our company culture and the opportunities we provide for our employees. We offer a team-oriented environment where we look out for each other and are accountable to one another. We challenge everyone to become the best at their profession for their own benefit as well as that of our entire team.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) / HVAC DISPATCHER
As a Customer Service Rep (CSR) / HVAC Dispatcher, you arrive each day determined to provide superb customer service to our clients and help keep our office running smoothly. Your primary responsibilities are to answer phones, schedule and confirm appointments, and make follow-up calls.
Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills and attention to detail ensure that their needs are met. Because there are always a variety of office tasks that you can help with, you are never bored! You love that you get to interact with people every day and enjoy keeping busy.
QUALIFICATIONS
- Communication skills
- Minimum 1 years' of dispatcher experience
- Can operate Microsoft Office Suites
Construction experience is preferred, but not required. Do you want to help people? Are you dependable and reliable? Are you someone that finds great satisfaction in being rewarded for a job well done? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this position!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this full-time position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 08034