Commercial Operations Analyst

Job Purpose: To assist ACMAs and Broker Managers in servicing and operational management of portfolio.

• Ensure operational support for the Distribution Teams
• Ensure high quality & reliability of solutions and services to ensure profitable growth and portfolio retention
  
  

Key Responsbilities

• Proactively support acquisition of new business, retention of existing business.
• Assists Distribution teams in servicing of assigned accounts and managing the LBU inbox.
• Assist Distribution teams with Know Your Customer review by procuring necessary reports and documentation for assessment.
• At acquisition of the client, performing data quality checks on internal forms prior to processing, coordinating workflow to secure timely execution and data quality issues.
• Assist Distribution teams with all required items related to the preparation and file management of renewals.
• Support the preparation and distribution of heads up communication to alert customers and brokers of upcoming credit limit actions.
• Troubleshooting of items related to Midas Heads Up tool
• Facilitation of Compass system development including: Incident ticket creation/management, attendance with Group function during technical meetings and communication regarding incidents and expected deliveries
• Process requests to proper recipients; interacting with other core functions (i.e. Risk, PA)
• Other customer service tasks and ad hoc projects as needed/assigned
  
  

Key Experience

• Competent knowledge of the credit insurance industry, products and regulations
• Competent knowledge of regional operational specifics
• Competent ability to achieve challenging goals through organization and personal drive
• Competent ability to communicate well via all mediums (eg. email, phone) and at all levels of an organization within a multicultural setting
• Competent knowledge of basic IT systems (eg. MS Word, Excel, PowerPoint) and ability to learn new systems
• Ability to manage different priorities/projects under tight deadline.
  
  

Key Skills

• Ability to handle large amount of requests from internal stakeholders on various topics
• Communication across all core functions
• Increase sales/underwriter efficiency, decrease administrative workload for Commercial Underwriting staff, follow-up on specific tasks and initiatives
• Nice to have: Advanced knowledge of MS Excel, including formulas and pivot tables.
• Advanced ability of analyzing large amount of unorganized data, and presenting data in an organized fashion
  
  

Key Requirements

• Associates degreee in business, economics, finance or other related discipline or equivalent work experience
• 1-2 years of experience
• Looking for candidates that possess a basic awareness of Artificial Intelligence technologies and are enthusiastic about learning and intergrating AI into everyday business processes.
  
  

Only meet some of the criteria? Please apply anyway – we want to hear from you!

Total Compensation Range

$60,000-$72,000

Placement within the range provided above is based on the individual’s relevant experience, skills for the role, and location. Salary ranges are only one component of our total compensation package.

Benefits

We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.

Featured Employee Benefits To Enrich Your Life

• Competitive compensation
• Annual bonus eligibility and/or commission structure opportunities
• 401(k) discretionary match of up to 6%
• Flexible work schedules
• Health and wellness benefits
• Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off
• Tuition Reimbursement
• Family care resources, including fertility and adoption benefits
  
  

Learn More About Our Benefits Here

https://rcmd-connect.com/allianztrade/

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.

Commitment to Diversity, Equity, and Inclusion

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.