What are the responsibilities and job description for the Lead Customer Solutions Development Consultant position at Alliant Energy?
Bring YOUR energy to Alliant Energy!
At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.
Job Summary
Lead Customer Solutions Development Consultant collaborates with internal and external stakeholders to identify and develop new customer solutions for existing and new commercial and industrial customer(s). Through collaboration with internal stakeholders, this role identifies and promotes the development of dynamic new customer solutions through effective collaboration, team building, problem solving, innovative thinking, and with a steadfast focus on a positive customer experience. This position will collaborate with internal regulatory, legal, and public affairs teams on local, state and/or federal policy regarding the development of a particular customer solutions. This position will help drive the creation and development of new dynamic solutions to meet the needs of commercial and industrial customers throughout Alliant Energy's service territory in Iowa and Wisconsin.
What You Will Do
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Pay Range:
$115,000 - $150,000
This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
It's not just what we do; it's how we do it.
Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold
Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law.
All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Applicants in need of a reasonable accommodation for any part of the hiring process, please email talent@alliantenergy.com.
At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.
Job Summary
Lead Customer Solutions Development Consultant collaborates with internal and external stakeholders to identify and develop new customer solutions for existing and new commercial and industrial customer(s). Through collaboration with internal stakeholders, this role identifies and promotes the development of dynamic new customer solutions through effective collaboration, team building, problem solving, innovative thinking, and with a steadfast focus on a positive customer experience. This position will collaborate with internal regulatory, legal, and public affairs teams on local, state and/or federal policy regarding the development of a particular customer solutions. This position will help drive the creation and development of new dynamic solutions to meet the needs of commercial and industrial customers throughout Alliant Energy's service territory in Iowa and Wisconsin.
What You Will Do
- Serves as subject matter expert regarding the development of customer solutions. Provides project and/or program technical leadership from solution(s) concept to completion.
- Partners with internal stakeholders to conduct market research and analysis to identify trends, opportunities, and competitive landscape.
- Responsible for engaging with customers to understand their needs, gather feedback, and ensure their satisfaction with our services.
- Responsible for scoping designated projects and/or programs to identify, develop, and integrate existing and/or new customer solutions.
- Ensures effective relationships, support, and communication channels between project implementation teams and business stakeholder groups to develop and deliver comprehensive customer solutions.
- Maintains knowledge of and relationships with subject matter experts on specific business areas within the company.
- Serves as a resource to train and develop team members as needed.
- Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.
- Bachelor's Degree Preferred
- 7 years of professional experience
- 3 years of experience in project management, stakeholder engagement, change management, or project implementation
- Customer Service Management
- Product Development
- Product Strategies
- Program Evaluations
- Project and Program Management
- Regulatory Compliance
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Pay Range:
$115,000 - $150,000
This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
It's not just what we do; it's how we do it.
Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold
Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law.
All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Applicants in need of a reasonable accommodation for any part of the hiring process, please email talent@alliantenergy.com.
Salary : $115,000 - $150,000