What are the responsibilities and job description for the Communication Trainer position at Alliance Recruitment Agency?
Job Title: English Language & America Accent Trainer
Company - BPO
Job Location - Tenkasi, Tamilnadu
5 days working , Day Shift
Salary - Upto 30 LPA
Experience - 7- 10 years as a communication trainer
About the Role:
We are seeking a nativ or nativ-level English speaker, preferably an America or Indo-Americn professional, to join our team in India as a Language and Accent Trainer. The role involves training employees in spoken English, with a focus on Americn accent, business communication, cross-cultural interaction, and customer service etiquette. The goal is to help our workforce meet global communication standards, especially for working with Americn clients.
Key Responsibilities:
- Conduct regular training sessions on Americn English pronunciation, intonation, and fluency
- Design and deliver accent neutralization and Americn accent enhancement modules
- Improve employee confidence in verbal communication, telephone etiquette, and email writing
- Provide coaching on cross-cultural communication, especially in relation to Americn business practices
- Tailor training programs for different departments such as customer support, tech support, etc.
- Create and assess pre- and post-training evaluations to measure improvement and training effectiveness
- Work closely with management and team leads to identify specific communication challenges
- Stay updated with modern language training techniques and tools
Qualifications:
- Americn or near-America fluency in English (preferably America accent)
- Bachelor’s degree (preferably in English, Communication, Linguistics, or related fields)
- Minimum 3-5 years of experience in English language training, accent coaching, or communication skills development
- Experience working with professionals is an advantage
- Familiarity with fluency business cultures
- Excellent interpersonal, presentation, and coaching skills
Preferred Profile:
- US citizen or Indo-America professional
- Willing to relocate to or work in India for a fixed term
- Passion for teaching, coaching, and developing professionals
- Experience in corporate training or BPO/IT/Customer Support sectors is preferred