What are the responsibilities and job description for the Assistant Store Manager position at Alliance Personnel Inc?
Job Description
The Assistant Store Manager supports the Retail Director Japan to deliver an exceptional luxury retail experience. This role blends daily operations, team leadership, and elevated client service to uphold the brand’s high standards.
Key Responsibilities
- Oversee daily store operations and ensure a refined, customer-focused environment.
- Monitor KPIs and drive strategies to exceed sales and service targets.
- Maintain high-level visual merchandising and store presentation.
- Manage inventory accuracy and coordinate with HQ on stock needs.
- Train and motivate staff to uphold brand values and deliver exceptional service.
- Utilize CRM tools to personalize client experiences and build loyalty.
- Manage staff scheduling for smooth store coverage.
- Handle customer concerns with professionalism and discretion.
- Contribute to business initiatives that enhance overall store performance.
Requirements / Skills
- Strong leadership and communication skills
- Luxury retail experience preferred
- Customer service excellence
- Proficiency in CRM and basic computer systems
- Japanese language preferred but not required
Salary : $50,000 - $70,000