Front Office Care Coordinator

Alliance Orthopedics is currently looking to add to our mix of talented professionals! This is a great opportunity to join a dynamic, fast-growing company committed to making the world a healthier place for all.

We are currently seeking a Front Office Care Coordinator to act as a liaison between our provider and patients to monitor treatment plans, connect patients with healthcare providers, and evaluate their progress. To be successful in this role, the Front Office Care Coordinator must be responsible for consulting with patients and working with providers to coordinate interventions.

The ideal candidate must be knowledgeable about healthcare practices and have the ability to delegate scheduling tasks and assure execution.

Summary of Responsibilities:

• Build rapport and establish trust with the patients, providers and Scheduler(s)

• Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes
• Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion
• Carryout coordination for patient imaging as required
• Collaborate with Medical Team for MD appointments as required
• Provide advanced knowledge of Alliance Ortho services and technology

• Complete mastery of role and responsibilities of a Scheduler

Requirements:

• Great verbal and written communication skills

• Strong analytical thinking and ability to be solutions-oriented
• Excellent customer service skills

• Compassion and empathy

Additional skills/abilities (preferred not required):

• BA/BS in Healthcare Administration, or related field preferred, but not required

• Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon.

Benefit Conditions:

• Waiting period may apply

Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

COVID-19 considerations:
Alliance Orthopedics is educating employees and patients about steps they can take to protect themselves and others through the implementation of the CDC recommendations. We are also implementing additional measures to keep our facilities clean.

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law