What are the responsibilities and job description for the Marina General Manager position at Alliance Marine?
Are you ready to lead one of the Great Lakes’ most exciting marina destinations?
Alliance Marine is seeking an experienced, hands-on General Manager to take the helm at Port Lorain Marina—a premier full-service marina located on the southern shore of Lake Erie in Lorain, Ohio.
About Port Lorain Marina
Nestled at the mouth of the Black River, just west of Cleveland, Port Lorain Marina is a cornerstone of Lorain’s revitalized waterfront district. The marina features over 400 slips, fuel dock, ship store, and modern amenities, with direct access to Lake Erie and the region’s premier cruising routes.
Boaters enjoy walkable access to downtown Lorain’s restaurants, entertainment, and local attractions, all while experiencing the comfort and hospitality that define Alliance Marine’s standard of excellence.
From seasonal dockage to transient guests exploring the Great Lakes, Port Lorain Marina delivers a perfect blend of small-town charm and big-water adventure.
About the Role
As General Manager, you’ll oversee all aspects of marina operations, financial performance, guest satisfaction, and team development. You’ll bring enthusiasm, creativity, and leadership to help shape the guest experience, strengthen community connections, and drive operational excellence.
This is a rare opportunity to join the Alliance Marine team directly—leading a flagship property within our growing network of exceptional marinas across the U.S.
Guest Satisfaction and Service Excellence
Guest Experience Captain: Foster a warm, welcoming environment that ensures every boater feels at home.
Solutions-Oriented Leader: Respond to guest needs quickly and professionally—turning challenges into opportunities that build loyalty and trust.
Team Leadership and Support
Inspire and Empower: Lead, train, and motivate your marina team to deliver consistent, top-tier service.
Collaborative Culture: Promote open communication and teamwork through regular meetings, idea-sharing, and accountability.
Operational Excellence
Smooth Sailing: Oversee all marina operations including dockage, fueling, maintenance, customer service, and compliance.
Efficiency Innovator: Identify opportunities for operational improvements that enhance service delivery and streamline processes.
Financial and Strategic Management
Financial Steward: Manage budgets, forecasting, and reporting with precision—ensuring strong performance across all revenue streams.
Growth Mindset: Drive slip occupancy, fuel sales, and retail performance through smart strategies and community engagement.
Safety, Compliance, and Maintenance
Safety First: Maintain strict adherence to safety, environmental, and regulatory standards.
Maintenance Leader: Conduct proactive inspections and coordinate repairs to keep the property in prime condition.
Community and Relationship Building
Ambassador of Alliance Marine: Represent the marina within the Lorain community and Great Lakes boating network.
Partnership Builder: Cultivate relationships with local organizations, tourism boards, and waterfront businesses to strengthen the marina’s role as a regional destination.
Training and Development
Empowerment Advocate: Develop staff training focused on safety, service, and leadership growth.
Career Developer: Mentor and guide team members to advance within the Alliance Marine network.
Continuous Improvement
Performance Navigator: Track KPIs and financial metrics, using data to drive accountability and smart decision-making.
Innovation Driver: Seek new technologies and ideas that elevate the marina experience and reinforce Alliance Marine’s reputation for excellence.
Qualifications
- 3 years of experience in marina, hospitality, or resort management
- Proven leadership and team-building skills
- Strong financial and operational acumen
- Excellent communication and problem-solving abilities
- Familiarity with marina systems, safety compliance, and environmental standards
- Passion for boating, community, and the waterfront lifestyle
Why Join Alliance Marine
At Alliance Marine, we’re reimagining what marina life can be.
Our portfolio spans some of the most celebrated marinas in the country—each defined by exceptional hospitality, vibrant community engagement, and a shared commitment to continuous improvement.
As part of our leadership team, you’ll have the opportunity to shape local operations while contributing to a growing national network that values innovation, teamwork, and genuine passion for the water.
Work Location: In person