What are the responsibilities and job description for the Warehouse Supervisor position at Alliance Laundry Systems LLC?
The Warehouse Supervisor oversees day-to-day warehouse operations, ensuring timely receipt, storage, and distribution of commercial laundry equipment, parts, and auxiliary items. This role manages warehouse staff, maintains inventory accuracy, and partners cross-functionally to drive operational efficiency, safety, and compliance with Alliance Laundry Systems standards.
- Oversee warehouse operations including shipping/receiving, inventory management, storage, and compliance with company processes and local regulations.
- Lead and develop warehouse team members through mentoring, training, and performance management.
- Process purchase orders, vendor invoices, customer pricing updates, freight discounts, warranty credits, and returns in SAP and/or Salesforce.
- Monitor inventory levels via physical counts and system verification; manage par levels and restock based on business trends and utilization data.
- Coordinate with Sales, Service, and Installation teams to forecast equipment and parts needs for upcoming projects.
- Serve as escalation point for customer inquiries; resolve discrepancies related to availability, delivery, pricing, and shipping schedules.
- Safely operate and supervise use of forklifts, pallet jacks, and related warehouse equipment.
Education & Experience
- High School diploma required; Associate or Bachelor’s degree in Business, Logistics, or related field preferred
- At least 5 years of warehouse experience, including 3 years in a leadership or supervisory role
- Working knowledge of ERP systems; SAP experience strongly preferred
- Forklift and pallet jack certification required
Skills & Abilities
- Strong organizational and time-management skills; ability to manage multiple priorities and meet deadlines
- Analytical mindset with ability to evaluate data, implement process improvements, and report to leadership
- Effective leadership and coaching skills; builds trust, resolves conflict, and fosters a problem-solving culture
- Clear communicator across all organizational levels and with external stakeholders
- Self-starter with high work ethic; resilient and adaptable in dynamic environments
- Proficiency in MS Office (Word, Excel, email) and database tools
Physical Requirements
- Ability to stand for extended periods; frequent lifting, carrying, pushing, and pulling up to 50 lbs. (assistive devices provided for heavier items)
- Manual dexterity, stooping, and bending required
Alliance Team Members Demonstrate DRIVE
- Dedicated - Follows through on commitments with strong say/do ratio
- Respectful - Acts with integrity and values diverse perspectives
- Innovative - Always seeks a better way; champions continuous improvement
- Versatile - Adapts quickly to changing circumstances
- Engaged - Acts like an owner; aligned with market and business needs