What are the responsibilities and job description for the Associate Credit Specialist position at Alliance Laundry Systems LLC?
We are seeking an Associate Credit Specialist who will actively communicate with customers, distributors, sales managers, accounting, and customer care representatives to ensure account accuracy and timely payments within the Alliance order desk grouping of receivable accounts. Energetically seeks positive solutions to complex credit challenges on new and existing receivable accounts. Supports positive process and system changes in a growth focused organization.
- Conduct collection activities on assigned accounts
- Maintain regular contact with internal and external areas to enable shipping of orders once the credit requirements are met
- Obtain / review existing customer data to improve ERP system data quality
- Obtain and review credit and financial information to determine credit worthiness
- Apply incoming payments to customer accounts as required
- Complete projects as assigned by credit department
Education & Experience:
- High School Diploma or equivalent required
- At least (1) year of previous experience in accounts receivables, customer service, or back office administrative functions preferred
- Previous ERP system experience a plus
Skills and Abilities:
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Problem solving endeavors with customers via email and phone communication
- Demonstrated attention to detail
- Strong analytical and organizational skills
- Negotiation skills, both internally and externally
- Flexibility and positivity
Alliance Team Members Demonstrate DRIVE:
- Dedicated: Follows through on commitments. Strong say/do.
- Respectful: Acts with integrity and values diverse perspective.
- Innovative: Always looking for a better way; leads change.
- Versatile: Adapts quickly to changing circumstances. Demonstrates agility.
- Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs.