Firmware Software Tester

The Firmware Testing team verifies user interface and machine functionality according to Design Specification(s). The Firmware Tester performs validation of laundry equipment, update drives, control boards, and ancillary controls/systems to ensure machines align with regulations, standards, and guidelines established by Engineering and Marketing. This role also supports manufacturing as needed and helps train new team members.

• Verify operation aligns with machine-specific documentation and requirements
• Execute simulation and scenario-based testing
• Perform firmware testing on test boxes and on actual machines
• Test and validate update drives, control boards, and other ancillary controls/systems
• Accurately document all test activities (steps, time, methods, materials)
• Identify, reproduce, and document defects in the issue tracking system to facilitate Engineering resolution
• Record results and maintain data in testing progress boards and reports following firmware evaluation
• Log verification progress for controls and machines; maintain accurate testing reports
• Perform final validation testing prior to design freezes and releases
• Organize and assist with lab machine updates
• Provide clear, actionable feedback to Engineering staff to ensure issues progress through the full lifecycle to closure
• Assist the production team in a manufacturing environment as needed related to firmware testing
• Participate in and assist with training/onboarding of new team members as necessary

Education & Experience:

• Candidate must have a completed associate degree
• Minimum of 2 years of firmware, software, or related product testing experience required
• Experience with issue tracking systems is preferred (YouTrack, GitHub)
• Prior experience supporting manufacturing, production, or training of team members is a plus

Skills and Abilities:

• Hands-on contributor with strong written and verbal communication skills
• Ability to translate complex problems into non-technical terms
• Self-motivated with strong attention to detail and focus on business priorities
• Strong problem-solving and analytical skills
• Excellent time management and organizational skills
• Working knowledge of PC applications (Word, Excel, PowerPoint)
• Ability to compile, organize, and present detailed findings and test data to Engineers
• Ability to work effectively in a project team environment
• Ability to work under minimal direction, guided by project objectives

Travel:

• Ability to travel within the U.S. and internationally up to 5%

Standard and Physical Requirements:

• Ability to sit for long periods and stand as needed
• Manual dexterity; frequent stooping/bending
• Ability to occasionally lift up to 40 lbs

Alliance Team Members Demonstrate DRIVE:   

• Dedicated: Follows through on commitments. Strong say/do.  

• Respectful: Acts with integrity and values diverse perspective.   

• Innovative: Always looking for a better way; leads change.  

• Versatile: Adapts quickly to changing circumstances. Demonstrates agility.  

• Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs.