What are the responsibilities and job description for the Scheduling Coordinator position at Alliance Home Care VNA?
Company Description
Alliance Home Care VNA is a comprehensive home care service provider, offering a wide range of personalized in-home services. Our dedicated team of compassionate and experienced professionals specializes in areas such as Wound & Burn Care, Psychiatric Nursing, Post-Surgery Care, Skilled Nursing, Companion Care, and Pediatric Care. Additional services include Physical Therapy, Occupational Therapy, Home Health Aids, and Home Making Support. We are committed to delivering high-quality care and improving the lives of individuals in the comfort of their own homes.
Role Description
This is a full-time remote role for a Scheduling Coordinator. The Scheduling Coordinator will oversee and manage daily scheduling and staffing for client care services, ensuring proper coverage for all shifts. Responsibilities include coordinating with care staff, managing schedule changes, ensuring efficient communication, and handling any scheduling conflicts or adjustments. The role requires strong organizational and communication skills to maintain seamless service delivery and staff satisfaction.
Qualifications
- Proficiency in schedule management, time management, and organizational skills
- Strong problem-solving abilities to resolve scheduling conflicts efficiently
- Excellent written and verbal communication skills for client and staff interactions
- Familiarity with healthcare operations and understanding of home care services is a plus
- Ability to work independently, handle confidentiality, and adapt to a fast-paced remote work environment
- Basic computer skills, including experience with scheduling software and Microsoft Office Suite
- Customer service and relationship-building skills are highly desirable
- Previous experience in scheduling or administrative roles is preferred
Requirements added by the job poster
- Commute to this job’s location
- 2 years of experience in Customer Service
- Accept a background check
- Working in an onsite setting
- 3 years of experience in Administrative
- 3 years of work experience with Coordinating Schedules
- 2 years of Mental Health Care experience
Pay: $25.08 - $27.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $25 - $27