Surgical Coordinator - Pain Management Division

Surgical Coordinator – Pain Management Division

Location: Matawan, NJ
Entity: Alliance Health System
Reports To: Director of Surgical Collections

Alliance Health System is seeking an experienced Surgical Coordinator to join our growing team! This is a hybrid position after 90 days! Providing white-glove surgical scheduling experience for patients. The surgery coordinator will arrange and organize the surgical calendar and serve as a liaison between the physicians, patients and various other entities. To be successful in this role, one must have basic knowledge of varied insurance plans as well as medical terminology.

Alliance Health Systems

Alliance Health System provides the operational foundation that allows healthcare organizations and providers to focus on what matters most: delivering exceptional patient care. Through practice management, administrative support, operational strategy, technology, recruiting, marketing, human resources, and business services, we help healthcare teams operate more efficiently and effectively.

At Alliance, we believe every process can be optimized, every challenge presents an opportunity, and every team member plays a role in creating better outcomes for the patients that entrust us with their care. Our culture is built on collaboration, accountability, innovation, and a relentless pursuit of becoming Better Every Day.

If you are passionate about solving problems, improving systems, supporting high-performing teams, and making a meaningful impact behind the scenes of healthcare, we want to collaborate with you! Alliance Health System offers an opportunity to grow your career while helping our healthcare organizations change lives for the better.

Summary of Responsibilities:

• Candidates must be able to demonstrate familiarity and basic knowledge of varied insurance plans as well as knowledge of medical terminology
• Must be organized and able to work in a fast paced, high-volume environment with excellent follow-through
• Ability to multitask while producing accurate work
• General understanding of the organization, functions, policies and procedures of the department, and the inter-relationship with the hospitals/ASCs where our physicians operate and the ability to apply that knowledge to the work of the office
• Excellent interpersonal, verbal and written communication skills with an advanced ability to communicate professionally and effectively with physicians and administrative staff and patients
• Flexible, personable, extremely organized and detail-oriented individual with the ability to interface with a heavy patient volume
• Schedule patient appointments and surgeries, send reminders to patients, and schedule emergency and add-on surgeries
• Understand surgical procedures such as the necessary surgery duration, in order to properly maintain a surgical schedule
• Ensure all surgical cases are scheduled in a timely manner in accordance with the physician's directions

Requirements:

• Familiarity with Prior Authorization, NJ Fault and Workers' Comp
• Experience with Medical Clearance
• Good computer, telephone, and typing skills
• Strong customer service and communication skills
• Strong organizational and multitasking skills
• Familiarity with terminology, medical records, and medical coding
• Bachelors degree or equivalent (Preferred)

Job Type:

• Full-Time (Onsite)
• Hybrid schedule after 90 days
• Monday-Friday
• One location

Benefits:

• 401(k) matching
• Medical, Dental & Vision
• Paid Time Off
• Sick Time
• Paid Holidays

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.