What are the responsibilities and job description for the Experienced Veterinary Receptionist position at Alliance Animal Health?
Company Description
Here at Mayfair Pet Hospital located in Kissimmee, FL we understand that your pets are equally important members of your family, therefore providing quality yet affordable veterinary care to your pets is our main goal and priority. Our Doctors and staff are very knowledgeable, experienced, caring and eager to assist you and your pets with a variety of medical needs. We offer services from ultrasound machine, digital x-rays, full-surgery suite, and both general practice as well as urgent care.
Kissimmee is a place where you can find excitement for everyone. Enjoy world-famous attractions just minutes away at Walt Disney World, Universal Orlando and SeaWorld Orlando. Continue the adventure with ziplining through treetops, air balloon rides or head to the Everglades and take part in discovering birds, alligators, and the beauty of nature.
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for:
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
- Must be Bilingual: English and Spanish (preferred)
Additional Information
We offer our staff:
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.