What are the responsibilities and job description for the HVAC Customer Service Rep - Dispatcher position at Allgeier Air?
Allgeier Air in Louisville, KY is actively seeking an outgoing full-time HVAC Customer Service Rep-Dispatcher to join our office team. Do you enjoy interacting with people on the phone and understand good phone etiquette and customer service? Are you organized and detail-oriented? If yes, please keep reading!
This customer service/dispatch position earns a competitive pay rate depending on skills and experience. We provide fantastic benefits and perks, including health, dental, vision, life insurance, an independent retirement plan (IRA), paid holidays, 52 hours of accrued paid vacation in the first year, and 104 hours of paid vacation after the 2nd year. Additionally, we offer excellent training, and family social events. If this sounds like the right customer service/dispatch opportunity for you, apply today!
ABOUT ALLGEIER AIR
Our exceptional employees wow our customers each and every day. As representatives of Louisville's Top HVAC provider, our tight-knit team proudly represents our company as they service, repair and replace residential gas furnaces, air conditioners, heat pumps, geothermal heating systems, and ducting. Not only do we install and service, our educated and experienced team has the opportunity to tap into their creative side by engineering and advising on new construction design projects! With over 70 years of experience, we know how to train our entry-level employees to be top-of-the-industry seasoned experts so that our customers' comfort and safety are always TOP priority. With us, there are no cutting corners. We believe in recommending only the highest quality brands and products which enhances our team's workmanship. Always seeking to improve, we provide a team-oriented, career-building, and supportive workplace. Get ready to love your job!
In order to hire, train, and retain the best, we offer top pay, exceptional benefits, and unparalleled career development. We not only train on technical skills but provide personal development training as well. We want our employees to value their jobs as much as we value their contributions to our company.
A DAY IN THE LIFE OF A HVAC CUSTOMER SERVICE REP - DISPATCHER
As an HVAC Customer Service Rep-Dispatcher for us, you are the voice of our company! You get to provide superb customer service to our clients and help keep our office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to answer phones, schedule and confirm appointments, dispatch technicians, and provide customer service. There will always be a variety of office tasks that you can help with, including keeping the office clean and organized. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!
HVAC CUSTOMER SERVICE REP - DISPATCHER QUALIFICATIONS
- Experience scheduling service calls and dispatching technicians
- Professional phone experience
- Computer savvy
- High school education or equivalent
Can you manage your time well and prioritize multiple tasks effectively? Are you attentive to detail? Are you friendly and able to empathize with others? Are you calm and patient? If yes, please give us a chance to review your information.
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel you'll be perfect as our Customer Service-Dispatcher, apply now using our initial 3-minute, mobile-friendly application.
Location: 40223