Compliance Analyst

🕵️ Are you a detail-oriented detective with a knack for navigating the maze of regulations? 🧩

The Compliance Analyst is responsible for helping strengthen and maintain the Company’s compliance management system within the debt settlement industry. This role supports the ongoing monitoring, testing, and improvement of compliance with applicable federal, state, and industry regulations, while partnering cross functionally to embed compliant practices into daily business operations. The ideal candidate brings strong analytical thinking, attention to detail, and the ability to identify risks, recommend practical solutions, and support a culture of accountability, regulatory readiness, and continuous improvement.

About Us:

At Alleviate Financial Solutions, we’re transforming lives every day by offering innovative debt relief solutions. As one of the fastest-growing companies in the industry, we are on a mission to help individuals and families regain financial freedom and build a brighter future.

Our vision? To become the next-generation financial services company that guides people from debt to WEALTH.

Here’s what you’ll enjoy:

• Opportunities for career growth and advancement
• A supportive, mission-driven team passionate about making a difference
• Company perks like swag, catered lunches, teambuilding activities, and quarterly events
• State-of-the-art amenities, including designer living rooms, wellness spaces, cafes, and a fitness center
• A culture of recognition, appreciation, and celebration
• Our 30,000 sq. ft. headquarters in Irvine, CA is more than just an office—it’s a second home where collaboration, growth, and innovation thrive
  
  

COMPENSATION:

• $23-$25 per hour depending on experience
  
  

WHAT MAKES US THE BEST?

• Energetic, supportive, and collaborative working environment
• Continuous employee development, coaching, and training
• Work-life balance
  
  

WHAT YOU'LL DO:

GENERAL SUMMARY:

The Compliance Analyst plays a critical role in supporting and strengthening the Company’s compliance management system within the debt settlement industry. This position is responsible for monitoring, testing, and enhancing compliance with federal, state, and industry regulations while partnering closely with business units to embed compliance into daily operations. The role requires strong analytical judgment, exceptional organizational skills, and the ability to collaborate across departments to proactively identify, assess, and mitigate compliance risk.

• Stay abreast of changes in relevant laws, regulations, and industry guidelines and communicate updates to key stakeholders.
• Develop and maintain compliance training programs for employees to ensure understanding and adherence to regulatory requirements. 
• Collaborate with internal teams to assess compliance risks and implement effective controls and mitigation strategies. 
• Conduct ongoing compliance monitoring, audits, and targeted reviews of Company policies, procedures, marketing practices, sales activities, and operational workflows to ensure adherence to applicable federal and state regulations.
• Identify compliance gaps, emerging risks, and process weaknesses; document findings and recommend practical, business‑focused corrective actions.
• Track, test, and validate the implementation of corrective action plans to ensure timely and sustainable resolution.
• Maintain audit workpapers, monitoring logs, and compliance evidence in an organized and regulator‑ready manner.
• Support the development, revision, and maintenance of policies, procedures, and internal controls to align with evolving regulatory expectations.
• Investigate and resolve compliance issues, complaints, and discrepancies in a timely and efficient manner. 
• Assist with preparation for regulatory examinations, audits, and due diligence reviews by gathering documentation, responding to requests, and coordinating internally.
• Support oversight of third‑party vendors and service providers by assisting with due diligence, monitoring, and compliance assessments, as applicable.
• Monitor and evaluate the effectiveness of compliance programs and initiatives and recommend enhancements, as needed. 
• Serve as a subject matter expert on compliance matters and provide guidance and support to internal teams, as needed. 
• Contribute to fostering a culture of compliance through education, communication, and collaborative engagement across the organization.
• Identify trends or root causes from complaints and investigations and escalate systemic issues to management with recommended improvements.
• Assist in evaluating the effectiveness of the compliance management system, including monitoring, training, complaint handling, and issue management processes.
• Contribute to the development of metrics, dashboards, and reporting that support management oversight and informed decision‑making.
• Support continuous improvement initiatives by identifying opportunities to streamline processes and enhance compliance effectiveness.
• Support documentation and reporting related to complaint metrics and risk trends.
• Continuously improve through feedback.
• Attend training and department meetings.
• Follow all policies and procedures for the department and Company, including personnel policies and expectations as outlined in the Employee Handbook.
• Other duties as assigned.
  
  

WHAT YOU'LL NEED:

Knowledge and Experience

• Minimum of 2 years of experience in compliance, risk management, or a related field, preferably in the financial services industry with a focus on debt settlement
• Strong understanding of federal and state regulations governing the debt settlement industry, including but not limited to the FTC Telemarketing Sales Rule, CFPB regulations, and state licensing requirements
  
  

Skills and Abilities

• Excellent analytical skills with the ability to interpret complex regulatory requirements and develop practical compliance solutions
• Detail-oriented with exceptional organizational skills and the ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills with the ability to effectively communicate complex concepts to various stakeholders
• Proven ability to work independently and collaboratively in a fast-paced environment
• Proficiency in Microsoft Office suite and other relevant software applications
  
  

ADDITIONAL PERKS & BENEFITS:

• Health, dental, and vision benefits available after 30 days of employment
• Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more!
• 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days
• Paid holidays
• 401(k) that can be elected from day 1 of employment!
• The opportunity to work alongside an incredible group of people who are all driven to help others
  
  

Job Type: Full-time, Exempt

Schedule: 8-hour shift, Monday to Friday

Location: Irvine, CA; Hybrid

We understand potential comes in many forms. Even if you don’t check every box, we still encourage you to apply; as we consider all qualified candidates, and any person who is driven to help others.

Alleviate Financial Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This position must pass a post-offer pre-employment criminal background check.

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