Office Administrator

We are recruiting an Office Administrator to join the HQ Office team of our general contracting firm, Allen Wrench Handyman & Renovations Services, INC. (AWHR)

Please be advised that this role with AWHR will be a full time, long term commitment.

The person we hire must be prepared to operate as a key person within our organization for a minimum of 5 years, ideally longer.

Our ideal candidate is a highly skilled individual seeking a lifetime career where their personal opportunities will grow in direct correlation with the value they bring to their company.

This role requires the ability to perform a variety of administrative, sales, interpersonal, technological, financial and clerical tasks in a fast-paced growth environment.

The candidate must be coachable. They must have a realistic and long-term-focused mentality, confidence in problem solving, adept technological skills and extensive experience achieving complex goals as part of a team.

This position requires the candidate have a "life-long-learner" mentality with an aptitude for acquiring new skills quickly. However, they must not be a total "follower" who always needs to have direction before taking action.

The individual must know when to be coachable, ask questions, and learn, but they must also know when to take action without hesitation to execute new ideas; displaying strong leadership abilities, taking full ownership of the outcomes they create, and then improving those outcomes.

Duties of the Office Administrator:

1: Scheduling estimates from inbound leads received via phone call and email.

2: Answer phones and route communication to the correct person as necessary

3: Process phone sales to purchase building materials

4: Perform data analytics and data entry for labor costs and material transactions

5: Receive payments from customers

Candidate MUST have experience with creating invoices and estimates in quickbooks, and taking payments over the phone.

6: Resolve customer & subcontractor conflicts. Problem solve autonomously to achieve "win-win" results as often as possible for the company, vendors and/or our clients.

7: Lead our construction worker, material delivery, and client scheduling matters. Communicate with key individuals and provide project details as needed to them in writing--every business day-- until full completion of the project; ensure we do not encounter any easily avoidable project-related issues.

8: Communicate with property owners daily to keep them informed on the status of their work being performed; update the invoices accordingly if client change order requests occur.

9: Manage accounts payable; fully responsible for daily updating and weekly payroll processing for all vendors.

10: Maintain the organization of the digital filing system.

11: Manage job costing data entry & report creation in quickbooks. Present a weekly, systematic update on KPIs to management regarding the financial performance on all individual active projects, and on the aggregate financial performance of all projects combined.

12: Provide a daily written summary detailing the events of the day at the end of each day.

13: Navigate online vendor portals and communicate with vendor account reps to place material & equipment orders as needed.

14: Utilize docusign to compile documents into contracts and request e-signatures from clients

This position requires a high level of autonomy, adaptability, skill, experience, stamina, commitment, integrity, and trust. As such, an employment bond and full background check is required for this position before hiring.

Whoever fulfills this position must understand they are stepping into a growth environment, not a comfort environment. There are abundant opportunities to grow within the company if you put in the effort, but it will challenge you at times.

Any of our team members or partners can attest, you get what you give at Allen Wrench.

Candidates must be fluent and highly experienced in Quickbooks, schedule management, and customer service.

The ideal candidate must have an exceptionally high degree of stress tolerance, financial intelligence and financial literacy.

Spanish speaking ability is a massive plus, but not a requirement.

Exceptional organizational skills, high computer literacy, and a willingness to learn and be coachable are a must at Allen Wrench.

We are an organization with a high performance, growth, and total accountability culture.

Allen Wrench Handyman & Renovations is a work environment filled with ambitious, talented team members who are purpose driven beyond just themselves.

We aim to never be a disorganized group of individuals chasing various, conflicting, self-serving goals against one another.

We always seek for everyone to operate as part of a united team.

All team members of AWHR operate as one entity moving steadily in unison towards our vision of building & restoring a society worth living in for the people of our community.

We look forward to reviewing your application.

Job Type: Full-time

Pay: $18.00 per hour

*Ultimately, compensation is dependent upon experience level.

Schedule:

8 hour shift (8 AM to 5 PM)

1 hour lunch

Monday through Friday

Ability to commute/relocate required:

Work Location: San Antonio, TX 78217

Education:

High school, equivalent, or higher

Experience:

QuickBooks: 1 year

Project scheduling: 1 year

Work Location: In person

Benefits:

5 paid vacation days in year 1

5 paid sick days in year 1

Retirement planning after year 1

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Paid time off
• Retirement plan

Education:

• High school or equivalent (Preferred)

Experience:

• QuickBooks: 1 year (Preferred)
• Project scheduling: 1 year (Preferred)

Work Location: In person

Salary : $18