What are the responsibilities and job description for the Centralized Billing Administrator position at Allen Lund Company, LLC?
???? Ready to Master the Numbers? Join Our Team as a Billing Specialist - CBOA! ????Our StoryWith $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow! We are always looking for exceptional people to join our fast-paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! Why we're Awesome!!Inclusive company culture.Training and Development.Competitive Compensation.Unparalleled Benefits & Wellness (we mean really good)!.401k with a generous match.Career Growth Opportunities.Transfer Opportunities.Share in Company ownership.Employee Recognition program.What You’ll Do (Your Superpowers in Action!)Invoicing Accuracy & CBOA Operations (The Auditor)Timeliness: Invoice loads within 48 hours of the load being marked RTI.Accuracy: Ensure that ALL invoices are billed accurately and in a timely manner.Profitability: Ensure that all charges being billed are captured for the office's profitability.Compliance: Ensure all loads have fuel surcharges added (besides TONU invoices) , and confirm correct currency for both customer billing and carrier pay.Reporting & Maintenance: Run and update the uninvoiced report on your scheduled day , and update customer systems/upload paperwork to portals as required for invoicing.Accountability: Make sure your billed offices are within the 10% of earnings booked verses earnings billed at the end of each month.File Settlement & Documentation Review (The Regulator)Documentation Review: Review bills of lading (BOL/POD) for proper documentation , to confirm they match the load , and ensure they are signed by the receiver.Integrity Checks: Review BOLs to ensure they have not been altered and that loads are not being double brokered.Discrepancy Resolution: Communicate with brokers regarding any discrepancies found on the BOL (i.e., shortages, damages) prior to settlement.Finalizing Payment: Balance files, complete file settlement, and forward paperwork to corporate accounting for payment. Process carrier and third-party invoices and work with carriers/factoring companies to resolve A/P issues.Receivables & Problem Resolution (The Investigator)Follow-up: Follow up with carriers weekly regarding missing paperwork and follow up with offices weekly regarding problem loads so they can be invoiced and carriers can be paid timely.Invoicing Errors: Run receivables report weekly and check for invoicing errors, adjustments, and overdue freight invoices.Collections: Handle all calls regarding accounts receivable and start the collections process as directed.Issue Resolution: Work with broker(s) to resolve any problems or disputes.Note Keeping: Ensure there are detailed, regularly updated notes in the EFG/EFJ for any loads not able to be invoiced or settled.