What are the responsibilities and job description for the National Account Manager position at Allen Lund Company?
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why You'll Love Working Here: The Perks of Being Part of Our Family!
We are looking for a Manager of National Accounts to join our team!. This role is part of a team responsible for growing and supporting new and existing large accounts, with the potential to generate a minimum of $5 million in brokerage. You'll need analytical skills to develop customer synergies in our system and find efficient and effective solutions for our customer base. If this is you, or you like a challenge, let's talk.
What You'll Do (Your Superpowers in Action!):
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why You'll Love Working Here: The Perks of Being Part of Our Family!
- Experience an inclusive company culture
- Benefit from training and development and competitive compensation
- Enjoy unparalleled benefits & wellness (we mean really good)!
- Take part in our 401k with a generous match
- Discover career growth and transfer opportunities
- Share in company ownership
- Be recognized through our employee recognition program
We are looking for a Manager of National Accounts to join our team!. This role is part of a team responsible for growing and supporting new and existing large accounts, with the potential to generate a minimum of $5 million in brokerage. You'll need analytical skills to develop customer synergies in our system and find efficient and effective solutions for our customer base. If this is you, or you like a challenge, let's talk.
What You'll Do (Your Superpowers in Action!):
- Strategic Account Management:
- Work with the ALC National Accounts Management team to increase volume and earnings
- Assist in the management and development of strategies for growth with top-level accounts
- Identify lanes and opportunities that will increase our volume and revenues
- Help conduct quarterly business reviews
- Customer & Office Collaboration:
- Work with account-specific brokers/reps to ensure accounts are being serviced at the highest levels
- Maximize the capacity of the current customer base through ongoing sales meetings and strategy sessions
- Coordinate performance reviews with offices to ensure customer expectations are met
- Assist transportation brokers in maximizing a customer's capacity through customer meetings, proposals, and presentations
- Internal Team Support:
- Work with ALC Support teams, including CSC, EDI, BI, and ALX teams, to monitor account performance, build lanes into the system, and create reporting
- Help with overall bid management and RFP office assignments
- Business Development & Operations:
- Be an outside salesperson, spending the majority of your time in the field calling on potential and existing customers
- Develop systems/processes for effective prospect identification, qualification, and management
- Develop a strategic plan to acquire, track, and communicate effectively with new customers
- Assist in collections efforts to ensure timely payment
- Assist in claims negotiations with carriers and shippers
- You have 1-3 years of third-party transportation experience
- You have excellent time-management skills
- You are highly organized and detail-oriented
- You have the ability to work well under pressure in a fast-paced environment
- You have experience with Microsoft Office (Excel)
- You have considerable skill in interviewing techniques
- You possess effective negotiation and problem-solving skills, and the ability to handle conflict