Phlebotomist-Clinic Support Specialist

Allegiance Medical Group

• Location: Mt Pleasant, WI (Racine Area)
• Job Type: Part-Time (2 days/week)
• Remote Work: Not available
• Willingness to Travel: possible on occasion

Are you someone who naturally creates a welcoming, professional atmosphere wherever you go? We’re looking for a Phlebotomist-Clinic Support Specialist to be the welcoming face of Allegiance Medical in West Palm Beach.

As an employee of Allegiance Medical S.C., you’ll support the team by ensuring each patient experience is smooth, positive, and memorable.

This is an opportunity to make a real impact on the lives of veterans, service-members and federal employees. If you're an organized, personable, self-starter, we’d love to meet you.

What You'll Do:

• Be the warm, professional first impression for every examinee and visitor
• Answer and route incoming calls with confidence using RingCentral
• Manage appointment scheduling and calendars through DaySmart
• Oversee check-in/check-out
• Ensure accurate, HIPAA-compliant records
• Perform in-clinic testing like phlebotomy, vital signs, pulmonary function testing, EKGs and more
• Coordinate lab work and result processing
• Keep the clinic running smoothly—think organized, stocked, and welcoming
• Follow protocols and ensure compliance
• Create a space where examinees feel welcomed and valued

You’re a Great Fit If You:

• Value our nation's veterans and service members
• Have previous front office, receptionist, or medical office experience
• Have training and experience in phlebotomy
• Have training and experience or willing to learn other diagnostic testing procedures (EKG, PFT, ABI, etc)
• Are tech-savvy and comfortable with scheduling systems and phone platforms
• Thrive in a fast-paced, people-centered environment
• Can juggle tasks while staying friendly, focused, and detail-oriented
• Love helping others feel confident, empowered, and taken care of

Why You'll Love Working With Us:

• Allegiance Medical, is providing the caring and compassionate service deserved by our veterans and service members
• Opportunities to grow professionally
• A chance to truly make a difference in veterans' lives

Plus, a full suite of employee benefits:

• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Retirement Plan
• Bereavement Leave
• Paid Parental Leave

Education & Experience

• High school diploma or equivalent required
• Phlebotomy Certification or equivalent (military medics and corpsman encouraged to apply)
• 1–2 years of front desk, administrative, or customer service experience
• Experience with EMR/EHR systems and scheduling tools (DaySmart preferred)

Skills & Competencies

• Phlebotomy Certification or verifiable experience
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Tech-savvy and quick to learn new systems
• Personable and calm under pressure, with a service-first mindset
• Professional appearance and demeanor
• Able to work independently and collaboratively within a team
• Strong sense of empathy and focus on delivering a great patient experience
• Flexible and eager to grow and take on new responsibilities

Preferred Qualifications

• Phlebotomy Certification and verifiable experience
• Knowledge of supplements and general wellness terminology
• Understanding of HIPAA regulations and patient confidentiality
• Experience taking vitals, performing EKGs, PFTs, ABIs
• Proven record of being a self-starter

Allegiance Medical is an Equal Opportunity Employer. We consider all applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, marital status, genetic information, or protected veteran status, in accordance with applicable federal, state, and local laws.