What are the responsibilities and job description for the Registered Nurse- Clinical Manager position at Allegiance Home Health Services LLC?
Benefits:
- 401(k)
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
Job Title
Clinical Manager (Registered Nurse – In-Office)
Location
Richardson, Texas (In-Office)
Position Summary
The In-Office RN Clinical Manager is responsible for the clinical oversight, supervision, and coordination of home health services to ensure safe, compliant, and high-quality patient care. This role provides day-to-day clinical leadership, ensures adherence to physician orders and plans of care, supports regulatory compliance with Medicare and Texas HHSC requirements, and serves as a key resource for clinical staff and agency leadership.
Key Responsibilities & Tasks
Clinical Oversight & Management
Provide clinical oversight of all home health services delivered by field clinicians- Ensure patient care is delivered in accordance with physician orders, plans of care, and professional standards
- Review and approve clinical documentation, including assessments, visit notes, and care plans
- Monitor patient outcomes and address clinical issues or variances in care
- Serve as the clinical escalation point for patient care concerns
Staff Supervision & Clinical Support
Supervise, mentor, and support field clinicians (RNs, LVNs, therapists, aides, etc.)- Conduct clinical supervision, case reviews, and performance evaluations
- Provide ongoing clinical education, coaching, and corrective action as needed
- Ensure staff competencies, licensure, certifications, and required training remain current
- Participate in hiring, onboarding, and orientation of clinical staff
Care Coordination & Interdisciplinary Leadership
Coordinate care across the interdisciplinary team, including nursing, therapy, social work, and physicians- Lead or participate in interdisciplinary team meetings and case conferences
- Support transitions of care (hospital to home, recertifications, discharges)
- Ensure timely communication of care plan updates and changes
Documentation & Regulatory Compliance
Ensure compliance with Medicare Guidelines of Participation, Texas HHSC regulations, and agency policies- Review OASIS assessments for accuracy, completeness, and timeliness
- Ensure timely completion of physician orders, recertifications, and discharge documentation
- Prepare for and participate in surveys, audits, and regulatory reviews
- Address deficiencies, develop plans of correction, and monitor compliance improvements
Quality Improvement & Risk Management
Monitor quality indicators, outcomes, and adverse events- Identify trends, risks, or gaps in care and implement corrective actions
- Oversee incident reporting, investigations, and follow-up actions
- Participate in Quality Assurance and Performance Improvement (QAPI) activities
- Support infection control and patient safety initiatives
Scheduling & Operational Support
Collaborate with administrative staff to ensure appropriate clinician coverage and visit frequencies- Assist with workload distribution based on patient acuity and staffing levels
- Support timely start-of-care, recertifications, and discharges
- Communicate staffing needs or operational challenges to leadership
Patient & Family Engagement
Address escalated patient or family concerns and complaints- Ensure patient and caregiver education is provided and documented
- Promote patient satisfaction and continuity of care
Qualifications
Required
- Active Registered Nurse (RN) license in the state of Texas
- Minimum 2-4 years of nursing experience, with home health experience required
Prior experience in a supervisory or management role preferred - Strong knowledge of Medicare CoPs, Texas HHSC regulations, and home health operations
- Current BLS/CPR certification
Preferred
OASIS and PDGM experience- EMR proficiency
- Leadership or management training
- Bilingual (English/Spanish preferred)
Physical & Work Requirements
Ability to work full-time in an office environment- Ability to sit, stand, and use a computer for extended periods
- Occasional travel to patient homes or field visits as needed
- Ability to lift up to 25 lbs
Core Competencies
Clinical leadership and decision-making- Regulatory compliance and documentation accuracy
- Staff supervision and development
- Quality improvement and risk management
- Communication and organizational skills
Benefits:
Health & Dental insurance, Paid Time Off, Holidays, Bonus/Incentives, 401(K)