What are the responsibilities and job description for the Front Desk Receptionist position at Allee Massage?
Job Summary
We are seeking a friendly and professional Front Desk Receptionist to be the first point of contact at our massage spa. This role involves managing appointments, assisting clients, and ensuring a smooth and relaxing experience from check-in to check-out. The ideal candidate is organized, customer-focused, and able to multitask in a fast-paced environment.
Duties
- Greet clients and provide a warm, welcoming experience
- Schedule, confirm, and manage appointments
- Answer phone calls, messages, and booking inquiries
- Process payments and handle cash/card transactions
- Maintain cleanliness and organization of the front desk area
- Communicate effectively with therapists and staff
- Assist with client questions, concerns, and requests
- Monitor daily schedule flow and ensure timely service
Requirements
- Strong communication and customer service skills
- Previous receptionist or customer service experience preferred
- Basic computer skills and familiarity with booking systems
- Ability to multitask and stay organized in a busy environment
- Professional, reliable, and punctual
- Availability to work at least 3 shifts per week, including weekends
- Available to work at least 6 hour shifts, in the morning or evening.
- Bilingual (English/Vietnamese) is a plus
Pay: From $18.70 per hour
Benefits:
- Employee discount
Application Question(s):
- available to work weekends?
- available to work 9AM - 4PM
- available to work 4PM - 10PM
- available to work at least 3 shifts per week
- can we text/call you? (Leave your phone number)
Ability to Commute:
- Milpitas, CA 95035 (Preferred)
Ability to Relocate:
- Milpitas, CA 95035: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19