What are the responsibilities and job description for the Lead ServiceNow Engineer position at Alldus?
We are seeking a highly skilled Lead ServiceNow Engineer – IRM to join a senior platform engineering team responsible for delivering and evolving enterprise risk solutions across IRM, BCM, and TPRM within the ServiceNow ecosystem.
This is a hands-on leadership role combining technical engineering, solution architecture, and platform ownership, with strong engagement across business risk, architecture, and technology teams.
Location & Work Model
- Hybrid: 3 days onsite per week
- Offices: Bethlehem, PA
Eligibility
- US Citizens or Green Card holders only
- Full-time employment only (no C2C / no contractors)
Key Responsibilities
ServiceNow Platform Engineering
- Design, build, and support solutions across IRM, BCM, and TPRM modules on ServiceNow
- Develop workflows using Flow Designer, Business Rules, Script Includes, UI Actions, ACLs, and related configurations
- Implement risk models, questionnaires, scoring frameworks, and approval workflows
Integrations & Data Management
- Build and maintain integrations with enterprise systems (CMDB, vendor platforms, and external data sources)
- Work with REST/SOAP APIs and Integration Hub
- Support integrations with risk platforms such as RSA Archer
Production Support & Stability
- Provide L2 support for IRM/BCM/TPRM applications
- Monitor system performance, scheduled jobs, integrations, and data quality
- Ensure platform reliability, scalability, and compliance
Solution Design & Delivery
- Translate business requirements into scalable ServiceNow technical solutions
- Maintain configuration standards, reusable components, and governance practices
- Support platform upgrades and adoption of new ServiceNow features
Leadership & Collaboration
- Mentor junior engineers and provide technical guidance
- Partner with business stakeholders, architects, and risk leaders
- Contribute to platform strategy and roadmap discussions
Required Experience
- 8–10 years in enterprise SaaS platform engineering
- 5 years hands-on ServiceNow development or advanced administration
- Strong expertise in ServiceNow configuration, scripting, and workflows
- Experience with IRM, BCM, TPRM, or broader GRC solutions
- Strong integration experience (REST/SOAP/Integration Hub)
- Experience with reporting, dashboards, and data-driven solutions
- Strong stakeholder communication and technical leadership skills
Nice to Have
- ServiceNow certifications (CSA, CIS-IRM, CIS-BCM, CIS-TPRM)
- Experience with scoped applications and CI/CD pipelines
- Prior experience with GRC platforms (Archer, MetricStream, OneTrust, LogicGate, etc.)
- Exposure to ServiceNow advisory boards, roadmap sessions, or beta programs
- Experience driving automation, governance, and platform optimization initiatives
What We’re Looking For
A senior ServiceNow professional who can operate across hands-on engineering, architecture, and strategic platform evolution, with a strong focus on enterprise risk transformation and continuous improvement.
Salary : $170,000 - $190,000